What to do if there is no sound when viewing the Xiaomi Smart Camera C700's surveillance footage?
To resolve this issue, please refer to the following steps:
1. The Mi Home/Xiaomi Home APP has the real-time video volume turned off by default. You can enable the volume by tapping the mute icon in the video window of the APP. If the volume is too low, try increasing your phone's volume;
2. If there is noise in the real-time video, move your phone away from the camera and avoid placing the camera near electronic devices like refrigerators or microwaves;
3. If the device is placed at a height or the lens is facing downward, the mic will be blocked inside the casing, causing it to pick up the speaker's sound and create an echo. In this case, reposition the mic outside the casing.
1. The Mi Home/Xiaomi Home APP has the real-time video volume turned off by default. You can enable the volume by tapping the mute icon in the video window of the APP. If the volume is too low, try increasing your phone's volume;
2. If there is noise in the real-time video, move your phone away from the camera and avoid placing the camera near electronic devices like refrigerators or microwaves;
3. If the device is placed at a height or the lens is facing downward, the mic will be blocked inside the casing, causing it to pick up the speaker's sound and create an echo. In this case, reposition the mic outside the casing.
Does it help?
Yes
No