The Redmi Note 13 Pro+ 5G cannot recognize the SIM card

If the Redmi Note 13 Pro+ 5G is unable to recognize the SIM card, here are some steps you can take to troubleshoot the issue:
1. Ensure that the SIM card is properly inserted into the SIM card tray. Power off the phone before removing or re-inserting the SIM card to avoid any potential damage;
2. Verify that the SIM card is detected and enabled for use;
3. Verify that the SIM card is not damaged or dirty and check the SIM card tray for any signs of damage or debris. Clean the SIM card gently with a dry cloth if necessary;
4. Try to restart your phone to see if the issue is resolved;
5. Ensure that the SIM card is compatible with the network bands supported by the Redmi Note 13 Pro+ 5G;
6. Ensure that your device is running the latest software version;
7. Inspect the phone with a different SIM card to determine if the issue is with the SIM card itself or the phone;
8. As a last resort, you can perform a factory reset. Make sure to back up your data first.
If none of the above solutions work, please contact the local after-sales service center for further assistance.