What to do if the Redmi Watch 5 Active crashes, shows a black screen, or cannot be turned on?
If your watch crashes, shows a black screen or cannot be turned on, please refer to the following methods to solve the issue:
1. Check if the surface of the watch has any signs of physical damage;
2. Connect the watch to the charging base and charging cable, and continue charging for more than 10 minutes;
3. Ensure the charging contacts on both the watch and charger are clean and free of debris;
4. When your watch cannot be turned on after charging, you can press the power button for more than 15 seconds to restart it;
5. If the watch still cannot be turned on, apply for the after-sales service center inspection.
1. Check if the surface of the watch has any signs of physical damage;
2. Connect the watch to the charging base and charging cable, and continue charging for more than 10 minutes;
3. Ensure the charging contacts on both the watch and charger are clean and free of debris;
4. When your watch cannot be turned on after charging, you can press the power button for more than 15 seconds to restart it;
5. If the watch still cannot be turned on, apply for the after-sales service center inspection.
Does it help?
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