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Why does the Xiaomi Robot Vacuum X20 Max not collect dust or not clean properly?

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Why does the Xiaomi Robot Vacuum X20 Max not collect dust or not clean properly?

If your robot vacuum does not collect dust or clean properly, please refer to the following methods to troubleshoot:
1. Ensure that the omni station is powered on and that the dust cabinet cover is properly closed and the disposable bag is securely installed when dust collection is in progress;
2. Check if the disposable bag is full. If so, replace it and try again;
3. Inspect the dust collection ports on the robot vacuum and the omni station, as well as the dust compartment, for any blockages. Clear any obstructions before using;
4. Verify in the Mi Home/Xiaomi Home APP that automatic dust collection is enabled. If it's off, turn it on and try again;
5. Check if the charging contacts are dirty. Clean them with a dry tissue if necessary;
6. If there is a high amount of dust in your home, it is recommended to set the dust collection frequency to every cleaning session.