The ringtone of the favorite contact changes after the update
There are several reasons that the ringtone for a favorite contact can change after an update, please refer to the following common issues and solutions:
1. The system update can reset personalized settings to the default settings. Please go to the contact settings and reassign the preferred ringtone. Make sure to save any changes;
2. If the ringtone file was moved or deleted, the device can revert to the default ringtone. locate the file and move it back to the original location or re-download the ringtone file;
3. The device can revert to the default ringtone if the updated system is incompatible. Ensure that all related APPs, such as your Contacts or Phone APP, are updated to the latest versions;
4. The software glitch during the update process could alter or reset custom settings, including ringtones for favorite contacts. Reapplying the ringtone to the contact can fix this issue.
If these solutions don't resolve the issue, please submit feedback through your phone for further assistance.
1. The system update can reset personalized settings to the default settings. Please go to the contact settings and reassign the preferred ringtone. Make sure to save any changes;
2. If the ringtone file was moved or deleted, the device can revert to the default ringtone. locate the file and move it back to the original location or re-download the ringtone file;
3. The device can revert to the default ringtone if the updated system is incompatible. Ensure that all related APPs, such as your Contacts or Phone APP, are updated to the latest versions;
4. The software glitch during the update process could alter or reset custom settings, including ringtones for favorite contacts. Reapplying the ringtone to the contact can fix this issue.
If these solutions don't resolve the issue, please submit feedback through your phone for further assistance.
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