What to do if the Xiaomi Robot Vacuum X20 Pro fails to update the firmware?
If the Xiaomi Robot Vacuum X20 Pro fails to update the firmware, please follow these steps:
1. When updating the firmware, the robot vacuum needs to be in the omni station and the battery level must be greater than 15%;
2. Ensure that your Wi-Fi connection is stable and working properly. A poor connection can interrupt the firmware update process. If your home network is unstable, try using a mobile hotspot;
3. Restart the robot vacuum and try the firmware update again;
4. Ensure that you have the latest version of the Mi Home/Xiaomi Home APP installed on your smartphone;
5. As a last resort, perform a factory reset of the robot vacuum and attempt the update again. Please note that this will erase any customized settings.
If the issue persists, please submit detailed feedback or logs through the APP.
1. When updating the firmware, the robot vacuum needs to be in the omni station and the battery level must be greater than 15%;
2. Ensure that your Wi-Fi connection is stable and working properly. A poor connection can interrupt the firmware update process. If your home network is unstable, try using a mobile hotspot;
3. Restart the robot vacuum and try the firmware update again;
4. Ensure that you have the latest version of the Mi Home/Xiaomi Home APP installed on your smartphone;
5. As a last resort, perform a factory reset of the robot vacuum and attempt the update again. Please note that this will erase any customized settings.
If the issue persists, please submit detailed feedback or logs through the APP.
Does it help?
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