What to do if the screen is ghosted on the Xiaomi TV A Pro 43 2025?
If the screen is ghosted on the Xiaomi TV A Pro 43 2025, please refer to the following scenarios and their troubleshooting methods:
Scenario 1:
If the issue occurs because of the problems of the TV, please refer to the following methods:
1. Examine the TV screen for physical damage, such as cracks or pressure marks;
2. You can reset the current picture in Settings;
3. Make sure the operating system of the TV is on the latest version;
4. If the troubleshooting steps above do not resolve the issue, you can reset the TV. Please note that the operation will erase all data on the TV, so be sure to back up important information before proceeding.
Scenario 2:
If the issue occurs when you are using APPs on your TV, please refer to the following methods:
1. Check if the APP is on the latest version;
2. You can clear the cache and data of the APP in Settings;
3. Reinstall the APP and see if the issue still persists.
Scenario 3:
If the issue occurs when you are using external devices, please refer to the following methods:
1. Ensure the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports;
2. Ensure that your HDMI cable is in good condition. If possible, try using a different HDMI cable to see if the issue persists;
3. Change the external device to a different appropriate port and select the right input source in Settings;
4. To check whether the problem is with the TV or the input source, you can connect a different device to the same input source on your TV to see if the issue still persists.
Scenario 4:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer or your smartphone and your TV are connected to the same stable Wi-Fi network;
2. Check the casting device settings (e.g., smartphone, tablet, or computer) for any display or casting settings;
3. Restart the device from which you are casting content;
4. Inspect the casting with different content or APPs or casting a different device to the TV to see if the issue still persists.
If the above troubleshooting methods can’t resolve the issue, please contact the local after-sales service center for further assistance. They will help you in this regard.
Scenario 1:
If the issue occurs because of the problems of the TV, please refer to the following methods:
1. Examine the TV screen for physical damage, such as cracks or pressure marks;
2. You can reset the current picture in Settings;
3. Make sure the operating system of the TV is on the latest version;
4. If the troubleshooting steps above do not resolve the issue, you can reset the TV. Please note that the operation will erase all data on the TV, so be sure to back up important information before proceeding.
Scenario 2:
If the issue occurs when you are using APPs on your TV, please refer to the following methods:
1. Check if the APP is on the latest version;
2. You can clear the cache and data of the APP in Settings;
3. Reinstall the APP and see if the issue still persists.
Scenario 3:
If the issue occurs when you are using external devices, please refer to the following methods:
1. Ensure the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports;
2. Ensure that your HDMI cable is in good condition. If possible, try using a different HDMI cable to see if the issue persists;
3. Change the external device to a different appropriate port and select the right input source in Settings;
4. To check whether the problem is with the TV or the input source, you can connect a different device to the same input source on your TV to see if the issue still persists.
Scenario 4:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer or your smartphone and your TV are connected to the same stable Wi-Fi network;
2. Check the casting device settings (e.g., smartphone, tablet, or computer) for any display or casting settings;
3. Restart the device from which you are casting content;
4. Inspect the casting with different content or APPs or casting a different device to the TV to see if the issue still persists.
If the above troubleshooting methods can’t resolve the issue, please contact the local after-sales service center for further assistance. They will help you in this regard.
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