Why is the screen of the REDMI Note 13 5G frozen and unresponsive?
Thank you for your support of Xiaomi products.
If you encounter issues with the phone being frozen, please try the following steps to restore functionality:
1. First, try using a quick gesture to return to exit;
2. Try to restart the device by pressing and holding the power button for more than 10 seconds;
3. Enter the recovery mode or reset your phone to factory settings.
Please feel free to contact the after-sale service center if you need further assistance.
If you encounter issues with the phone being frozen, please try the following steps to restore functionality:
1. First, try using a quick gesture to return to exit;
2. Try to restart the device by pressing and holding the power button for more than 10 seconds;
3. Enter the recovery mode or reset your phone to factory settings.
Please feel free to contact the after-sale service center if you need further assistance.
Does it help?
Yes
No