Home/Support/FAQ/

Why is the audio output of the Xiaomi OpenWear Stereo disconnected?

/

Why is the audio output of the Xiaomi OpenWear Stereo disconnected?

When it is disconnected from a phone, the audio output reverts to the phone's built-in speaker because the phone automatically switches its audio output device to the default speaker when the Bluetooth connection is lost, which ensures that you can continue to hear audio, even if your Bluetooth device is no longer connected.
More factors causing the disconnection of the earphones are listed below:
1. Due to the particularity of Bluetooth earphones, the electromagnetic waves in your area (such as train stations and airports with large base station interference environments) will interfere with the Bluetooth connection and cause disconnection. You can re-connect the earphones via Bluetooth;
2. The phone is far away from the Xiaomi OpenWear Stereo, exceeding the effective transmission distance (10m), or there is an obstacle between the earphones and the phone. You can put the earphones back into the charging case and press and hold the charging case button for 2 seconds to manually pair.