You can refer to the following steps to solve the problem:
1. Slight water spray is a normal phenomenon at the early period of using the product immediately after preheating;
2. In case of massive water spray, check whether the power is on normally or whether the heating is completed;
3. Maintain a proper distance between the steamer's nozzle and the fabric being steamed. Holding the steamer too close to the fabric or at an incorrect angle can cause water to spray out along with the steam.
We hope the above methods can help you solve the problem. If your problem still exists, please contact the local after-sales service center for further assistance.