What to do if the memory card of the Xiaomi Smart Camera C500 Pro is not working properly?
For your reference, here are some troubleshooting steps:
1. Please use the dedicated FAT32 format high-speed memory card for the vehicle dash cam or camera produced by the regular manufacturer;
2. Make sure that a compatible memory card is installed in the camera. Without a memory card, video recordings cannot be stored, and historical videos cannot be viewed;
3. If the memory card cannot be formatted in the APP, you can format the memory card on your computer through a card reader. After completing the formatting, disconnect the camera from power and reinstall the memory card.
Note:
After formatting, the files in the memory card will be deleted.
We hope the above methods can help you solve the problem. If your problem still exists, please contact the local after-sales service center for further assistance.
1. Please use the dedicated FAT32 format high-speed memory card for the vehicle dash cam or camera produced by the regular manufacturer;
2. Make sure that a compatible memory card is installed in the camera. Without a memory card, video recordings cannot be stored, and historical videos cannot be viewed;
3. If the memory card cannot be formatted in the APP, you can format the memory card on your computer through a card reader. After completing the formatting, disconnect the camera from power and reinstall the memory card.
Note:
After formatting, the files in the memory card will be deleted.
We hope the above methods can help you solve the problem. If your problem still exists, please contact the local after-sales service center for further assistance.
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