What to do if the Xiaomi Vacuum Cleaner G20 Max malfunctions?
Common Issue:
1. The vacuum cleaner does not work:
(1). Check if the battery is depleted. If it is, please charge the vacuum cleaner before use;
(2). Check if the suction opening, air duct, pre-filter, or post-filter is blocked. If it is, please clean it immediately;
(3). Check if the battery temperature protection is triggered, wait until the battery temperature returns to normal, then resume use.
2. The suction power reduces:
(1). Check if the suction opening, air duct, pre-filter, or post-filter is blocked. If it is, please clean it immediately;
(2). Check if the brush head is clogged. If it is, please clean it.
3. The low battery endurance:
(1). Check if the battery is not fully charged. If it is, please charge the vacuum cleaner before use;
(2). Check if the suction opening, air duct, pre-filter, or post-filter is blocked. If it is, please clean it immediately;
(3). Check if the brush head is clogged. If it is, please clean it.
4. The roller brush does not rotate:
(1). Check if the roller brush is stuck by foreign objects. If it is, remove any foreign object, and then resume use;
(2). Check if the conductive contacts on the brush head or extension rod are dirty. If it is, please turn the vacuum cleaner off, and remove the brush head. Wipe the conductive contacts with a soft, dry cloth, then try again.
5. The vacuum cleaner does not charge:
It is recommended to use the original power supply to charge the vacuum cleaner.
6. The battery charges slowly:
Check if the battery overheat protection is triggered. Wait until the battery temperature return to normal, and then try to use it again.
Note:
If the solutions above do not resolve the issue, please contact the after-sales service center.
Troubleshooting:
If the vacuum cleaner is not working properly, the screen will show an error message. Refer to the below steps to troubleshoot:
1. Air Duct Blocked:
Check and clean the dust compartment, filter, pre-filter, post-filter, extension rod, extension hose, or brush head;
2. Roller Brush Tangled:
Check and clean the brush head;
3. Error:
(1). The battery overheat protection is triggered. Wait until the battery temperature returns to normal, and then try to use it again;
(2). If the screen displays the error code E0, E1, E2, E3, or E4, please contact the after-sales service center.
1. The vacuum cleaner does not work:
(1). Check if the battery is depleted. If it is, please charge the vacuum cleaner before use;
(2). Check if the suction opening, air duct, pre-filter, or post-filter is blocked. If it is, please clean it immediately;
(3). Check if the battery temperature protection is triggered, wait until the battery temperature returns to normal, then resume use.
2. The suction power reduces:
(1). Check if the suction opening, air duct, pre-filter, or post-filter is blocked. If it is, please clean it immediately;
(2). Check if the brush head is clogged. If it is, please clean it.
3. The low battery endurance:
(1). Check if the battery is not fully charged. If it is, please charge the vacuum cleaner before use;
(2). Check if the suction opening, air duct, pre-filter, or post-filter is blocked. If it is, please clean it immediately;
(3). Check if the brush head is clogged. If it is, please clean it.
4. The roller brush does not rotate:
(1). Check if the roller brush is stuck by foreign objects. If it is, remove any foreign object, and then resume use;
(2). Check if the conductive contacts on the brush head or extension rod are dirty. If it is, please turn the vacuum cleaner off, and remove the brush head. Wipe the conductive contacts with a soft, dry cloth, then try again.
5. The vacuum cleaner does not charge:
It is recommended to use the original power supply to charge the vacuum cleaner.
6. The battery charges slowly:
Check if the battery overheat protection is triggered. Wait until the battery temperature return to normal, and then try to use it again.
Note:
If the solutions above do not resolve the issue, please contact the after-sales service center.
Troubleshooting:
If the vacuum cleaner is not working properly, the screen will show an error message. Refer to the below steps to troubleshoot:
1. Air Duct Blocked:
Check and clean the dust compartment, filter, pre-filter, post-filter, extension rod, extension hose, or brush head;
2. Roller Brush Tangled:
Check and clean the brush head;
3. Error:
(1). The battery overheat protection is triggered. Wait until the battery temperature returns to normal, and then try to use it again;
(2). If the screen displays the error code E0, E1, E2, E3, or E4, please contact the after-sales service center.
Does it help?
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