What to do if home screen icons are abnormal or missing?

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Accepted Answer

If the home screen icons are abnormal or missing on your Xiaomi smartphone, please refer to the following information:

1. If an extra or duplicate icon appears on the Home screen, check whether it is a shortcut or a duplicate entry. Confirm that the icon is unnecessary before removing it, as some icons may be legitimate app shortcuts.

2. If an app icon is missing but the app can still be opened, restart the phone and check all Home screen pages, folders, and the app drawer. The icon may have been moved, removed from the Home screen, or affected by a temporary launcher issue.

3. Check whether the app has been hidden or disabled. If the device supports hidden apps, review the hidden-app settings and restore the missing app.

4. If the icon belongs to a third-party app, check whether the app is still installed and enabled. If it has been uninstalled, reinstall it from an official app store. If it is installed but its icon is missing, try adding the icon to the Home screen again.

5. If an icon appears blank, incorrect, or abnormal, temporarily switch to the default system theme if a third-party theme or icon pack is in use. Check whether the issue persists after restarting the phone.

6. If the issue persists and multiple icons are missing or displayed incorrectly, the Home screen launcher data may be corrupted. After backing up important data and recording the current Home screen layout, please try to reset the device. Please back up data in advance.

If the issue persists after completing the applicable troubleshooting steps, please contact Xiaomi Customer Support for further assistance in this regard.