One free Screen replacement (within 6 months of Purchase date)

• Beneficiaries who purchase the Xiaomi 14 Product between the 11th March, 2024 and 10th March, 2025 are eligible for a One-time (1) free screen replacement or repair service during the first six (6) months after the date of first purchase of the Product by the end user (hereinafter, “Screen Repair Period”), if the screen of the above mentioned Products is damaged or faulty by a non-intentional action by end users (i.e. like non-intentional falling of the Product).

• Repair of the screen shall be free of any charge. If the Xiaomi Authorized Service Center assesses the screen should be replaced, such replacement of the screen shall also be free of any charge

• Beneficiaries might be requested to provide the invoice of the purchase or the delivery bill.

• Exclusion - This Service does not apply to or cover the following situations:

  • The serial number and/or IMEI number of the Product is damaged or has been removed or tampered with

  • The Product is a counterfeit and was not manufactured by Xiaomi

  • No technical defect found in LCM

  • Damages to the screen are caused intentionally or with gross negligence

  • Damages affect only the surface of the screen, such as scratches or other aesthetic appearance of the screen

  • Damages are incurred by malware, unauthorized software or third-party apps used by the end users;

  • The Beneficiary does not provide the invoice of the purchase or delivery bill if it is required;

  • The defect is caused by a non-intended purposes use or contrary to Xiaomi’s or the seller´s instructions, manuals or guidelines;

  • The defect arises from the Beneficiary’s own or unauthorized repair/manipulation, or the use of non-authorized or non-original spare parts, software, or components.

  • This service is not also applicable to Products that, due to the damages or alteration of the screen, have to be replaced with a new Product. Such replacement will be subject to the legal warranty standards.