What to do if the screen is ghosting on the Xiaomi TV A Pro 50?
If the screen is ghosting on the Xiaomi TV A Pro 50, please refer to the following scenarios and their troubleshooting methods:
Scenario 1:
If the issue occurs when you are using apps on your TV, please refer to the following methods:
1. Examine the TV screen for physical damage, such as cracks or pressure marks;
2. Please go to [Settings] >> select [Display & Sound] >> select [Picture] >> scroll down and select [Reset Current Picture];
3. Clear the app’s cache by going to [Settings] >> [Apps] >> [See all apps] >> press the right button on the remote control and select the app >> [Clear data] or [Clear cache];
4. Check if the app is the latest version;
5. Reinstall the app and see if the issue still persists;
6. Make sure your TV’s operating system is up-to-date by going to [Settings] >> [System] >> [About] >> [System update];
7. As a last resort, you can try performing a factory reset on your TV by going to [Settings] >> [System] >> [About] >> [Reset]. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
Scenario 2:
If the issue occurs when you are using an external device like a DVD player or game console, please refer to the following methods:
1. Ensure the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports;
2. Ensure that your HDMI cable is in good condition. If possible, try using a different HDMI cable to see if the issue persists;
3. Change the external device to a different appropriate port and use the TV remote to change the input source and see if the issue persists, Please go to [Settings] >> [Channels & Inputs] >> select [Inputs] and select the right input source;
4. Connect a different device to the same input source on your TV to see if the issue is still present. This can help determine if the problem is with the TV or the input source.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer or your smartphone and your TV are connected to the same stable Wi-Fi network;
2. Check the casting device settings (e.g., smartphone, tablet, or computer) for any display or casting settings;
3. Restart the device from which you are casting content;
4. Testing the casting with different content or apps or casting a different device to the TV, to see if the issue still persists.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Scenario 1:
If the issue occurs when you are using apps on your TV, please refer to the following methods:
1. Examine the TV screen for physical damage, such as cracks or pressure marks;
2. Please go to [Settings] >> select [Display & Sound] >> select [Picture] >> scroll down and select [Reset Current Picture];
3. Clear the app’s cache by going to [Settings] >> [Apps] >> [See all apps] >> press the right button on the remote control and select the app >> [Clear data] or [Clear cache];
4. Check if the app is the latest version;
5. Reinstall the app and see if the issue still persists;
6. Make sure your TV’s operating system is up-to-date by going to [Settings] >> [System] >> [About] >> [System update];
7. As a last resort, you can try performing a factory reset on your TV by going to [Settings] >> [System] >> [About] >> [Reset]. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
Scenario 2:
If the issue occurs when you are using an external device like a DVD player or game console, please refer to the following methods:
1. Ensure the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports;
2. Ensure that your HDMI cable is in good condition. If possible, try using a different HDMI cable to see if the issue persists;
3. Change the external device to a different appropriate port and use the TV remote to change the input source and see if the issue persists, Please go to [Settings] >> [Channels & Inputs] >> select [Inputs] and select the right input source;
4. Connect a different device to the same input source on your TV to see if the issue is still present. This can help determine if the problem is with the TV or the input source.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer or your smartphone and your TV are connected to the same stable Wi-Fi network;
2. Check the casting device settings (e.g., smartphone, tablet, or computer) for any display or casting settings;
3. Restart the device from which you are casting content;
4. Testing the casting with different content or apps or casting a different device to the TV, to see if the issue still persists.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Does it help?
Yes
No