If the buttons on the Xiaomi Sound Party fail to respond, it is caused by a temporary software or hardware glitch. First, press and hold the power button for at least 8 seconds to perform a forced shutdown. This will turn off the device completely, clearing minor errors.
After the forced shutdown, restart the speaker and test each button to confirm normal functionality. Ensure that your hands are dry and the speaker is on a stable surface while performing these actions. Moisture or improper positioning can sometimes prevent button activation.
If the buttons continue to be unresponsive after restarting, check for any physical obstructions or debris around the buttons. Cleaning the area gently resolves the issue.
Following these steps ensures reliable operation, restores audio playback control, and maintains stable connectivity for calls and paired devices. If the problem persists, please contact our official after-sales service center for further inspection.