What to do if the Xiaomi Smart Graphene Heater fails to power on?

If the Xiaomi Smart Graphene Heater fails to power on, please refer to the following steps:
  1. The heater is unplugged or the power cord has a poor contact. Check the power plug and plug the heater securely;
  2. The heater is not placed steadily. Place the heater steadily;
  3. Verify that the power outlet is working by testing it with another device;
  4. Check if the On/Standby Button is functioning properly;
  5. Avoid using the heater in excessively humid or wet areas, as moisture can cause safety mechanisms to disable power;
  6. Connectivity issues can affect the ability to control or start the device remotely;
  7. If the heater still does not power on after these checks, please contact after-sales service for further assistance.

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