What to do if there is no sound from the external speakers connected to the Xiaomi TV A Pro 43?

Several factors will make the external speakers connected to the Xiaomi TV A Pro 43 have no sound, such as incorrect connection between the speakers and the TV, sound output settings on the TV, outdated firmware version, and hardware issues.
If there is no sound from the external speakers connected to the TV, please refer to the following methods for troubleshooting:
1. Please check whether the sound output setting on the TV is configured correctly. You can go to [All settings] >> [Display & Sound] >> [Audio output] >> select the corresponding output device;
2. Please ensure that the speakers are properly connected to the TV and check whether the power supply of the speakers is normal and whether the connection cable is damaged or loose;
3. Please check whether the TV has an available firmware update and update it in time, which can restore the system bugs;
4. Please connect the speakers to other devices to check whether the audio can be played normally. If the audio can’t be played normally, it will be caused by speaker abnormality.