Xiaomi Multifunctional IH Rice Cooker FAQ

Overview
1. Q: How many SKUs does the Xiaomi Multifunctional IH Rice Cooker have?
A: The Xiaomi Multifunctional IH Rice Cooker has four SKUs and you can refer to the following information:

Product name

Model

ID

SKU

69 code

Sales areas

Xiaomi Multifunctional IH Rice Cooker 3L UK standard

MFB14A0-2

59596

BHR9328GB

6941812756973

East Asia: Hong Kong
Europe: Ireland, Cyprus, United Kingdom
Africa: Kenya, Nigeria Southeast
Asia: Singapore, Malaysia

Xiaomi Multifunctional IH Rice Cooker 3L Korean standard

MFB14A0-3

59604

BHR9335KR

6941812767894

Korean

Xiaomi Multifunctional IH Rice Cooker 3L Thailand standard

MFB14A0-4

59867

BHR9426TH

6941812713938

Thailand

Xiaomi Multifunctional IH Rice Cooker 4L Thailand standard

MFB14B0-2

59598

BHR9330TH

6941812767771

Thailand


2. Q: What are the selling points of the Xiaomi Multifunctional IH Rice Cooker?
A: The main selling points of the Xiaomi Multifunctional IH Rice Cooker are as follows:
1. IH three-dimensional high firepower, nine-stage cooking curve;
2. Flame stove, thickened black crystal non-stick liner;
3. 6 functions, cook as you like;
4. Adjust cooking time as needed;
5. 26 minutes of golden fast cooking, save every minute;
6. All-weather reservation, no need to wait for delicious food;
7. White machine + smart small black screen, simple but not simple, a work of art in life.

3. Q: What is the introduction of the Xiaomi Multifunctional IH Rice Cooker operation panel?
A: The Xiaomi Multifunctional IH Rice Cooker comes with touch buttons and you can operate it as follows:
On the control panel of the Xiaomi Multifunctional IH Rice Cooker, there are four buttons: Timer Button; Cancel Button; Start Button; Select Button.
There is a screen, and you can check the scheduling time.
The scheduling indicator blinks, indicating that the rice cooker is in timer settings status. Press the timer button to adjust your desired schedule time.
The scheduling indicator keeps on, indicating that the rice cooker is in timer countdown mode. Cooking completes after the countdown ends.
Note:
The timer countdown counts the cooking completion time instead of the cooking start time.


4. Q: What is the indication of the Xiaomi Multifunctional IH Rice Cooker?
A: Please refer to the following illustrations of products, accessories, user interfaces, etc:
There is a Top Temperature Sensor, a Steam Valve, a Water Groove, a Silicone Gasket, a Bottom Temperature Sensor, an Inner Lid Latch, a Detachable Inner Lid, an Inner Pot, and a Water Line.


FAQs
1. Q: What is the rated power of the Xiaomi Multifunctional IH Rice Cooker?
A: The Xiaomi Multifunctional IH Rice Cooker series has 2 specifications, and the power is as follows:
The rated power of the Xiaomi Multifunctional IH Rice Cooker 3L  is 1000W;
The rated power of the Xiaomi Multifunctional IH Rice Cooker 4L is 1200W.

2. Q: How much electricity is consumed when cooking rice normally using the Xiaomi Multifunctional IH Rice Cooker?
A: The power consumption is different for different rice-water ratios and different cooking functions. The power consumption for cooking 3 cups of rice with the fine cooking function is about 0.3 degrees (kWh).

3. Q: Does the Xiaomi Multifunctional IH Rice Cooker require a dedicated socket?
A: No, you can use a normal (10A/220V) socket, but you must ensure that the grounding is reliable.

4. Q: What kind of plug does the Xiaomi Multifunctional IH Rice Cooker use?
A: The power cord plug of the Xiaomi Multifunctional IH Rice Cooker is a three-pin plug.


5. Q: What is the weight of the Xiaomi Multifunctional IH Rice Cooker?
A: The gross weight of the Xiaomi Multifunctional IH Rice Cooker 3L is about 4.1 kg, and the net weight is about 3.3 kg.
The gross weight of the Xiaomi Multifunctional IH Rice Cooker 4L is approximately 4.9 kg, and the net weight is approximately 4.0 kg.

6. Q: How long is the power cord of the Xiaomi Multifunctional IH Rice Cooker?
A: The power cord of the Xiaomi Multifunctional IH Rice Cooker is 0.8 meters.

7. Q: What are the dimensions of the Xiaomi Multifunctional IH Rice Cooker?
A: The dimensions of the Xiaomi Multifunctional IH Rice Cooker 3L are 245×297×205mm; packaging dimensions: 354×302×238mm.
The dimensions of the Xiaomi Multifunctional IH Rice Cooker 4L are 266×322×225mm; packaging dimensions: 378×310×270mm.

8. Q: What is the size of the steamer basket of the Xiaomi Multifunctional IH Rice Cooker?
A: The Xiaomi Multifunctional IH Rice Cooker 3L steamer dimensions: inner diameter: 187 mm; height: 59 mm.
The Xiaomi Multifunctional IH Rice Cooker 4L steamer dimensions: inner diameter: 213mm; height: 65mm.
Note:
1. When using a steamer to steam, do not allow the water in the inner pot to exceed the steaming water level line to avoid soaking the food when the water boils;
2. Schematic diagram of the water level line of the inner pot of the Xiaomi Multifunctional IH Rice Cooker (taking 3L as an example):


9. Q : What is the size of the inner pot of the Xiaomi Multifunctional IH Rice Cooker?
A: Xiaomi Multifunctional IH Rice Cooker 3L inner pot diameter (inside the pot mouth): 190 mm; inner pot height (pot mouth to pot bottom): 115.5 mm.
Xiaomi Multifunctional IH Rice Cooker 4L inner pot diameter (inside the pot mouth): 216mm; inner pot height (pot mouth to pot bottom): 123.5 mm.

10. Q: What comes standard with the Xiaomi Multifunctional IH Rice Cooker?
A: The Xiaomi Multifunctional IH Rice Cooker comes standard with: main rice cooker × 1, inner pot x 1, rice spoon × 1, measuring cup × 1, steamer × 1, power cord × 1, user manual × 1.

11. Q: What material is the inner pot of the Xiaomi Multifunctional IH Rice Cooker made of?
A: The pot body is made of a composite liner with a water-based non-stick coating.

12. Q: Does the Xiaomi Multifunctional IH Rice Cooker have voice prompts?
A: The Xiaomi Multifunctional IH Rice Cooker will make a sound each time you confirm an operation, but there is no voice prompt.

13. Q: Why is the coating used in the inner pot of the Xiaomi Multifunctional IH Rice Cooker called " polytetrafluoroethylene "?
A: The inner pot coating of the Xiaomi Multifunctional IH Rice Cooker is a water-based coating also called [PTFE], which is polytetrafluoroethylene. [PTFE ] is the abbreviation of the English name of polytetrafluoroethylene.
1. Introduction to water-based coating:
Water-based coating is also called [PTFE], which is polytetrafluoroethylene, also known as Teflon in the market. The reason why it is called Teflon is that DuPont's [PTFE] was the first to enter the market. DuPont gave its own [PTFE] the product name of Teflon (PTFE is the abbreviation of polytetrafluoroethylene).
Because DuPont's PTFE Teflon entered the market relatively early, everyone got used to calling it and used the product name as a trade name;
2. Polytetrafluoroethylene (PTFE) is a polymer material that is often used in coating preparation. Due to its unique properties, PTFE coatings are widely used in daily life;
3. PTFE coating is prepared by coating PTFE material on the surface of the substrate. This coating has excellent non-stick corrosion resistance, wear resistance, electrical properties and high temperature resistance, which makes cooking more convenient and cleaning easier.

14. Q: What heating principle does the Xiaomi Multifunctional IH Rice Cooker use?
A: This product uses the IH electromagnetic heating principle.

Description:
IH electromagnetic heating refers to the principle of magnetic field induction eddy current heating, which uses current to pass through the coil to generate a magnetic field . When the magnetic force in the magnetic field passes through the bottom of the iron pot, countless small eddy currents will be generated, causing the pot body to heat up at a high speed, and then heat the food in the pot.

15. Q: Can the inner pot of the Xiaomi Multifunctional IH Rice Cooker be used on a gas stove?
A: No. The temperature of gas cookers can reach over 300°, which will damage the non-stick coating of the inner pot of the rice cooker. Do not use the inner pot on a gas stove or induction cooker to avoid damage to the product.

16. Q: Is the Xiaomi Multifunctional IH Rice Cooker waterproof?
A: The Xiaomi Multifunctional IH Rice Cooker is not waterproof. Please do not splash or soak it in water to avoid damage to the product.

17. Q: What is the material of the control panel of the Xiaomi Multifunctional IH Rice Cooker?
A: The control panel of the Xiaomi Multifunctional IH Rice Cooker adopts an integrated PP plastic panel, which has the characteristics of strong resistance to cold and heat shock and easy cleaning.

18. Q: What is the power consumption of the Xiaomi Multifunctional IH Rice Cooker in standby mode ?
A: The power consumption in standby mode is about 1W.

19. Q: How thick is the inner pot of the Xiaomi Multifunctional IH Rice Cooker? Can the coating be cleaned with an ordinary rag?
A: 1. The bottom thickness of the inner pot of the Xiaomi Multifunctional IH Rice Cooker is about 2.0 mm;
2. The coating is made of water-based non-stick coating;
3. It is recommended to soak it in water for a while, and then wipe it gently with a cloth to clean it.

20. Q: Is it normal for the Xiaomi Multifunctional IH Rice Cooker to make electromagnetic noise?
A: The Xiaomi Multifunctional IH Rice Cooker adopts the IH electromagnetic heating principle. When the magnetic field induces eddy currents and heats the pot through friction, it will emit a slight electromagnetic sound, which is a normal phenomenon.

21. Q: Why does the Xiaomi Multifunctional IH Rice Cooker make a lot of noise during use?
A: Please check if it is the squeaking sound made by the rice cooker when it is heating or the sound of the fan cooling down.
1. The product uses IH electromagnetic heating, and there will be electromagnetic heating sound when working. Please wipe off the residual water at the bottom of the inner pot before use, so as to reduce the abnormal sound made by the pot ;
2. In order to ensure the service life of core components, fans are needed for heat dissipation, so there will be fan working noise during the process. The fan noise of this product is extremely small and within the national standard requirements.
Note:
The product will automatically adjust the fan speed according to the temperature inside the machine. The higher the temperature, the faster the fan speed. Therefore, there may be changes in the fan sound, such as the sound caused by the speed adjustment from loud to soft, and the sound caused by the speed adjustment from soft to loud.
The above two situations are normal. If there are other abnormal sounds, please send the product to the after-sales outlet for inspection to confirm whether there are other faults.

22. Q: Can the Xiaomi Multifunctional IH Rice Cooker use hot water to cook rice?
A: Hot water below 60 degrees is fine, but it is not recommended to use too high a temperature. Rice will be undercooked easily if cooked with hot water. It is recommended to use room temperature water to cook rice.

23. Q: Can the Xiaomi Multifunctional IH Rice Cooker be used to cook rice if the outer surface of the inner pot is wet?
A: Cooking with a wet outer surface will affect the product's service life. Please wipe off the water on the outer surface of the inner pot before cooking.

24. Q: How to remove the inner lid of the Xiaomi Multifunctional IH Rice Cooker?
A: 1. Open the lid of the rice cooker and push the inner lid lock upwards so that the inner lid pops out automatically;
2. Use both hands to hold the handles on both sides of the inner lid and remove it.
Note:
For disassembly and cleaning, please refer to the maintenance and care page of the user manual.


25. Q: How to remove the steam valve of the Xiaomi Multifunctional IH Rice Cooker?
A: 1. After removing the inner lid, you can see the steam valve. Pinch the handles on both sides of the steam valve with one hand and pull it out horizontally;
2. After unlocking the lock on the top of the steam valve, open the steam valve and remove the sealing strip from the upper lid of the steam valve.

Note:
1. Please clean the inner lid and steam valve after each cooking;
2. For disassembly and cleaning, please refer to the maintenance and care page of the user manual.

26. Q: How to install the steam valve of the Xiaomi Multifunctional IH Rice Cooker?
A: 1. Press the sealing strip into the slot on the upper lid of the steam valve, align the bottom and press the upper lock into the buckle opening;
2. Align the steam valve with the steam vent and slowly press it into the installation port.

Note:
For installation, please refer to the maintenance and care page of the user manual.

27. Q: How to install the inner lid of the Xiaomi Multifunctional IH Rice Cooker?
A: 1. After the inner lid is inserted into the slot at the bottom of the rice cooker, slowly press it inward with the bottom of the inner lid as the axis.
2. Lock the inner lid with the inner lid lock, and the installation is complete.

Note:
1. The steam valve and inner lid must be installed, otherwise the lid cannot be closed;
2. For installation, please refer to the maintenance and care page of the manual.
     
28. Q: Does the Xiaomi Multifunctional IH Rice Cooker have a screen-off mode?
A: The Xiaomi Multifunctional IH Rice Cooker has a standby screen off function. By default, it will enter the screen off power saving mode after a period of idle standby (5 minutes).
1. Some products with a power "off" button are actually in standby mode, the only difference is whether the display light is off;
2. After the product is in standby mode for a period of time by default, the display panel will turn off everything, and you can wake up the device by pressing any button.

29. Q: Can I cook rice in the Xiaomi Multifunctional IH Rice Cooker if the sealing ring is deformed or damaged?
A: Deformation or damage of the seal will cause air leakage, affecting the cooking effect and the service life of the product.

30. Q: Can the Xiaomi Multifunctional IH Rice Cooker cook rice without a steam valve?
A: Without the steam valve, the inner lid cannot be installed and the product will not close.
Although the product can work with the lid open, the lid-opening function is only applicable to some optional functions. It is recommended to cook with the lid closed to avoid affecting the cooking effect.

31. Q: Why is there water on the top lid of the Xiaomi Multifunctional IH Rice Cooker after cooking?
A: Steam is generated during cooking, and a small amount of condensed water will form when the lid contacts the steam. There will still be a small amount of condensed water after cooking.
Note:
After using the product, please clean the accumulated water, the inner lid and the steam valve in time.

32. Q: Is it normal for the Xiaomi Multifunctional IH Rice Cooker to have electromagnetic noise when keeping warm?
A: The product is based on the IH electromagnetic heating principle. When the coil disk's magnetic field detects the pot and during operation, the magnetic field generated by the coil disk cuts the alloy inner pot, which will emit a slight electromagnetic sound. This is a normal phenomenon and is the same as the working principle of an induction cooker.
Note:
The product is intermittently heated during the insulation process, so there will be intermittent electromagnetic sound during the insulation process.

33. Q: Will the Xiaomi Multifunctional IH Rice Cooker burn dry if there is no pot in it?
A: No, the product uses the IH electromagnetic heating principle. The rice cooker is equipped with a pot detection function. If no pot is placed in the product, a prompt sound will be emitted and the screen will display an "E-02 " code prompt. It will only work after the inner pot is placed.

34. Q: What is the capacity of the Xiaomi Multifunctional IH Rice Cooker measuring cup?
A: The scale of the measuring cup that comes with the product is the amount of water, with the maximum scale being 160g. There will be slight deviations for different types of rice.

35. Q: Does the Xiaomi Multifunctional IH Rice Cooker have an electronic recipe?
A: The Xiaomi Multifunctional IH Rice Cooker does not support Mi Home/Xiaomi Home APP interconnection and does not have electronic recipes.

Use related
1. Q: How to use the Xiaomi Multifunctional IH Rice Cooker?
A: After connecting the power cord, you can start using it.
Power on/off:
1. After the power is turned on, the product prompt sound will sound. The screen indicator will light up, the indicator for the Precision cooking gear will flash, and the product will enter the standby state;
Note:
The standby state interaction has been changed, and the screen will be turned off directly after five minutes of standby.
2. After cooking is finished, unplug the power plug to turn off the device;
3. Before using the new device for the first time, it is recommended to clean the inner lid, steam valve, inner pot and accessories before use.
Disassembly method:
1. Open the lid, push up the buckle to remove the inner lid and steam valve. Install the steam valve and inner lid after cleaning;
2. Use a soft cloth to wipe the body of the rice cooker and the inner pot. Do not rinse the rice cooker directly with a tap.
Note:
You can also use the Precision cooking mode to boil water 2 to 3 times to deeply clean the new device.

2. Q: How to use the buttons and functions of the Xiaomi Multifunctional IH Rice Cooker?
A: Button introduction:
The Xiaomi Multifunctional IH Rice Cooker uses a digital screen display. The control buttons use touch buttons, with a total of 4 operation buttons: Timer button, Start button, Cancel button and Select button.
Button function introduction :
1. Select button: It is used to select the mode. Each press of the Select button will select Rice, Quick rice, Congee, Steam, Soup or Keep warm in sequence. During cooking, the current mode can also be canceled by pressing the Cancel button;
2. The Start button is used to start the rice cooker;
3. Press and hold on the Cancel button to cancel the current mode;
4. The Timer button is used to schedule cooking. After selecting a menu, press the Timer button to preset the completion time.
Take Rice as an example: If the rice is expected to be ready in 2 hours, the reservation time needs to be set to 02:00. Press the Start button and the reservation indicator will be on. The screen will display the reservation time. After a 5-minute countdown, the screen will be off and can be awakened by pressing any button.
Note:
1. The default cooking time for Quick rice is 26 minutes. The default is the minimum amount of rice cooking time;
2. By default, after cooking is completed, keeping warm will last for 4 hours in the Rice and Quick rice modes while last for 12 hours in other modes or the Keep warm mode;
3. By default, the cooking time for the Quick rice mode is for 1 cup of rice. If this amount is exceeded, the cooking time is automatically adjusted based on the used rice species and amount.
Here are the working times for different modes, please refer to the following information:
1. In the Rice mode, the working time is 48min;
2. In the Quick rice mode, the working time is 26min;
3. In the Congee mode, the working time is 1.5 hours;
4. In the Steam mode, the working time is 30min;
5. In the Soup mode, the working time is 1.5 hours;
6. In the Keep warm mode, the working time is 12 hours.

3. Q: What are the cooking instructions for the Xiaomi Multifunctional IH Rice Cooker?
A: 1. Introduction to the inner pot scale:
The inner pot scale of the Xiaomi Multifunctional IH Rice Cooker is divided into rice cooking scale and porridge cooking scale. The scale line is the water level line, and the scale number refers to the number of cups of rice in the measuring cup. If it exceeds the maximum scale of the inner pot, it will overflow. When cooking rice and porridge, please place rice and water according to the inner pot scale to cook good rice.
Take the Xiaomi Multifunctional IH Rice Cooker 3L as an example:
The maximum scale for rice is 5 cups of rice, and the maximum scale for porridge is 1 cup of rice.
Note:
After the rice cooker cooks the rice, you can use a rice spoon to stir and fluff the rice, and the rice will be more uniform and soft.
2. Cooking scale:
The cooking scale is divided into Northeastern rice and shredded rice. Taking cooking 2 cups of Northeastern rice as an example, use a measuring cup to pour 2 cups of rice into the inner pot, and add water to the Northeastern rice scale line 2 position.
3. Porridge scale:
Porridge is divided into thin porridge and thick porridge scales.
Take cooking 1 cup of rice for example, pour 1 cup of rice into the inner pot with a measuring cup, and add water to the thick porridge scale line 1.
Note:
Rice and Quick rice are only suitable for cooking rice (dry rice) and cannot be used for cooking porridge or gruel. When cooking rice or porridge, the water added should not exceed the water level scale line of the corresponding number of cups.
Note:
1. Do not place objects on the surface of the product. The steam outlet must not be blocked during cooking to avoid damage to the product or danger;
2. It is strictly forbidden to move the product during cooking to avoid burns.
Diagram of filling measuring cup:


4. Q: How to clean and maintain the Xiaomi Multifunctional IH Rice Cooker?
A : The rice cooker should be cleaned and maintained in time after cooking to avoid residual soup and odor.
Cleaning steps:
1. Use a dry towel to wipe the steam condensation water in the water tank of the rice cooker;
2. Take out the inner pot and soak it in clean water, then clean and wipe it with a soft cloth; 
3. Remove the inner lid according to the steps, clean it with clean water and then put it back;
4. Please use a soft cloth to clean and wipe the surface of the product;
5. After each cooking, please be sure to clean the bottom of the inner pot and the inside of the rice cooker, such as the rice cooker steam valve, inner lid, water tank, steamer basket, inner pot, etc. To avoid dyeing or odor caused by residual cooking ingredients , so as to avoid affecting the cooking effect next time. Note that the inside cannot be cleaned with water;
6. After using the rice cooker, the inner pot needs to be cleaned and maintained. Soak it in clean water for a few minutes, clean and wipe the inside and outside of the inner pot with a soft cloth, and then wipe the water dry.
Note:
1. Do not use hard (steel wool) cleaning products to clean the rice cooker and its accessories;
2. Avoid damaging the product appearance and the inner pot coating.

5. Q: How much rice does a cup of rice contain in the Xiaomi Multifunctional IH Rice Cooker? How many people can it feed?
A: One cup of rice in a standard measuring cup can make 2 bowls (12cm diameter) of rice, enough for 1-2 people.

6. Q: What is the Timer function of the Xiaomi Multifunctional IH Rice Cooker?
A: The Timer function of this product means setting the scheduled cooking completion time.
For example:
If the meal is expected to be served in 10 hours, the reservation time should be set to 10:00.
Note:
The reservation can only be successful if the current time to the reservation completion time is longer than the cooking cycle time. Otherwise, cooking will start immediately.
Reservation operation:
For example: Press the Timer button to enter the reservation setting, press the Timer button to set the duration, and if the meal is expected to be served in 10 hours, the reservation time needs to be set to 10:00.

7. Q: Can the Xiaomi Multifunctional IH Rice Cooker differentiate between porridge and rice gruel?
A: The Xiaomi Multifunctional IH Rice Cooker distinguishes between porridge and rice gruel based on the thickness and thinness of the porridge. You can make porridge or rice gruel by following the rice-water ratio on the scale of the inner pot.

8. Q: Can the inner pot of the Xiaomi Multifunctional IH Rice Cooker be used to wash rice directly?
A: The inner pot can be used directly to wash rice, but it is not recommended to use it frequently. Frequent use will affect the life of the inner pot. It is recommended to use professional rice washing tools.

9. Q: Is it normal for the Xiaomi Multifunctional IH Rice Cooker to make an electric sound when in standby mode?
A: The transformer inductor in the product's switching power circuit will vibrate between coils under the action of alternating current, which may produce a slight current sound. The local power grid environment and interference from other home appliances will also have a certain impact. If there is interference, it is recommended that the user unplug the power cord and turn off the product.

10. Q: What is the function menu introduction of the Xiaomi Multifunctional IH Rice Cooker?
A: Menu switching: Press the Select button to select the cooking mode you want to use. Each time you press the Select button, Rice Quick rice, Congee, Steam, Soup or Keep warm will switch in sequence.

11. Q: Why is there rice soup on the table after the Xiaomi Multifunctional IH Rice Cooker finishes cooking porridge?
A: 1. Check whether you are using the wrong rice cooking mode to cook porridge; (Rice and Quick rice are only suitable for cooking rice)
2. Check whether too much water is added and exceeds the corresponding water level line.
If all of the above are normal, there may be a problem with the temperature sensor. It is recommended to apply for an after-sales inspection.

12. Q: What do the scale lines on the inner pot of the Xiaomi Multifunctional IH Rice Cooker mean?
A: The inner pot scale is divided into rice cooking scale and porridge cooking scale.
Note:
The scale line is the water level line, and the scale number indicates the number of cups of rice.
1. Rice cooking scale: There are two scales for cooking rice: Northeastern rice and Shredded rice.
2 cups of Northeastern rice as an example. Pour 2 cups of rice into the inner pot using a measuring cup and add water to the Northeastern rice scale line.
Note:
Do not add water above the water level scale line for the corresponding number of cups.
2. Porridge making scale: There are two scales for making porridge: thin porridge and thick porridge.
Take cooking 1 cup of rice for example, use a measuring cup to fill 1 cup of rice into the inner pot, and add water to the thick porridge mark.
Note:
Do not add water above the water level mark for the corresponding number of cups.

13. Q: Why can’t the inner lid of the Xiaomi Multifunctional IH Rice Cooker be installed after cleaning?
A: When installing, please install the lower side of the inner lid first, and then press the upper side in. Using the correct installation method will make installation much easier.

14. Q: How long does it take to cook rice with the Xiaomi Multifunctional IH Rice Cooker?
A: The rice cooking function of the Xiaomi Multifunctional IH Rice Cooker is divided into Quick rice and Rice. The default time for Quick rice is 26 minutes (1 cup of rice) and the default time for Rice is 48 minutes. The actual cooking time will vary depending on the amount of rice and water.

15. Q: If the Xiaomi Multifunctional IH Rice Cooker is cooked and the power cord is not plugged in, will there be a crust on the bottom of the pot?
A: No, after the rice is cooked, it will enter the keep warm program by default (can be set). Keeping warm will not cause scorching on the bottom and crusty rice.

16. Q: The Xiaomi Multifunctional IH Rice Cooker cooks the porridge the night before. Why does the pot overflow when I heat it for cooking the next day?
A: Since the porridge will solidify, the density of the gas in the saturated steam will increase, which will accelerate the floating of the bubble liquid, and overflow will inevitably occur. It is recommended to add a little water to the porridge before heating, stir it evenly, and use the Congee function to heat it, so that the pot will not overflow. Be careful not to use the Rice function to heat porridge!
   
17. Q: Can the Xiaomi Multifunctional IH Rice Cooker use other power cords?
A: You can use a power cord of the same specification that has been certified by professionals, but it is not recommended to use power cords of other brands, as the performance and size of other brands may not be fully compatible with the rice cooker.

18. Q: Can the Xiaomi Multifunctional IH Rice Cooker be used continuously after the paint falls off?
A: It is not recommended to continue using it as it will affect the non-stickiness. The inner pot of the product complies with hygiene certification, and the peeling paint is harmless to the body.

19. Q: Can the Xiaomi Multifunctional IH Rice Cooker be used without adding water?
A: It can be used for simple detection of rice cookers. The rice cooker itself has a high-temperature protection function. If it is dry-burned for a period of time, it will stop heating. In order not to affect the normal use of the product, please avoid dry-burning the inner pot.

20. Q: Can the Xiaomi Multifunctional IH Rice Cooker cook rice in Lhasa?
A: The normal operating altitude range of the product is 0-2000 meters. The sea level in Lhasa is 3658 meters. The cooking program of this rice cooker cannot meet this altitude at this stage.

21. Q: Can the Congee function of the Xiaomi Multifunctional IH Rice Cooker cook different grain porridges?
A: Yes, you can. It is recommended to soak the grains for 2-4 hours before cooking. When cooking multi-grain rice porridge, please increase the cooking time appropriately.

22. Q: Is it normal for rice to be burnt when using the Rice setting on the Xiaomi Multifunctional IH Rice Cooker?
A: If this happens, please confirm whether the steps for heating the rice are correct.
You can try the following steps:
1. Break up the rice;
2. Pour an appropriate amount of water evenly along the edge of the inner pot;
3. Use the "Rice" function to cook.

23. Q: How to clean the inner pot of the Xiaomi Multifunctional IH Rice Cooker?
A: Please be careful not to use hard objects such as scouring pads or steel wool to clean the inner pot, so as not to damage the coating and affect the non-stick performance. It is recommended to soak it in water for a while, and then wipe it gently with a soft cloth to clean it.

24. Q: Why the rice cooked by the Xiaomi Multifunctional IH Rice Cooker according to the ratio of water to rice as instructed is a little hard?
A: If your taste is different, you can follow the following method:
You can add half a scale more water than usual (be careful not to add more), because the soaking time is longer and the water is absorbed more.

25. Q: How many cups of rice can the Xiaomi Multifunctional IH Rice Cooker cook at least? Can one person cook half a cup of rice?
A: The minimum amount of rice for a rice cooker is 1 cup, which is roughly equivalent to 2 bowls (12cm diameter) of rice. Half a cup of rice can also be cooked, but it will affect the taste of the rice. It is recommended to cook 1 cup of rice.

26. Q: Is the control panel of the Xiaomi Multifunctional IH Rice Cooker waterproof?
A: The electric control panel has a waterproof structure design. If you accidentally pour water onto the surface of the rice cooker during use, it will not cause damage or electric shock, and it can still be used normally. However, the interior of the product is not waterproof, so be careful not to pour water into the coil disk and the power cord interface.

27. Q: Is there a time limit after the Xiaomi Multifunctional IH Rice Cooker enters the keep warm mode, or will it keep warm as long as it is powered on?
A: The default setting of keeping warm for Rice and Quick rice is 4 hours, other modes or keep warm mode is 12 hours by default.

28. Q: Which parts of the Xiaomi Multifunctional IH Rice Cooker should be disassembled and cleaned after cooking?
A: To ensure the hygiene of the rice, please remove the inner lid and steam valve and clean them while cleaning the inner pot. At the same time, clean the dirt on the inner pot ring and the accumulated water in the support ring. The rice spoon should also be cleaned after use.

29. Q: Can the Xiaomi Multifunctional IH Rice Cooker be moved while it is cooking?
A: No, it is not recommended to operate with electricity on, as it may cause risks such as steam burns.

30. Q: What to do if the function menu of the Xiaomi Multifunctional IH Rice Cooker cannot be seen clearly under strong light?
A: The brightness design takes into account the ambient light in most rice cookers and the comfort of the LED light to the human eye. The appropriate brightness is finally determined after a large number of tests. It is recommended that you do not use it under strong light.

31. Q: How to maintain the inner pot of the Xiaomi Multifunctional IH Rice Cooker?
A: When not in use, clean it thoroughly, wipe off the accumulated water, and reduce the possibility of dry burning of the inner pot. When washing rice, try not to rub it against the inner wall of the pot. When washing after a meal, it is best to soak it for a while, then wipe it gently with a soft cloth. Note that you cannot use hard objects such as steel wool or scouring pads to clean the inner pot, as this will damage the coating and affect its service life.

32. Q: When cooking rice in the Xiaomi Multifunctional IH Rice Cooker, do it is needed to put the steamed meat in at the same time?
A: It is not recommended to put other ingredients in the rice cooking mode, and it is recommended to use the steaming mode alone for steaming meat.

33. Q: Are there any requirements for the distance between the Xiaomi Multifunctional IH Rice Cooker and the wall?
A: There is no requirement for the distance from the wall. The exhaust height of the steam port must be greater than 20cm. In addition, the distance to the gas stove needs to be more than 30cm, otherwise it will cause damage to the rice cooker.

34. Q: If I forget to unplug the Xiaomi Multifunctional IH Rice Cooker after use, will it cause damage to the rice cooker?
A: No, if the power cord is not unplugged during the insulation process, the temperature inside the pot can be maintained at around 70 degrees and the insulation power is about 60W.

35. Q: What are the functions of the three small films under the inner pot of the Xiaomi Multifunctional IH Rice Cooker?
A: This is the anti-rotation silicone for the inner pot. It is used to prevent the inner pot from rotating. It serves as a protection and cannot be removed forcibly.


36. Q: When cooking rice, will the Xiaomi Multifunctional IH Rice Cooker spray rice soup from the vents on top? If I want to cook softer rice, can I add water in a different proportion?
A: If you follow the instructions, rice soup will not be sprayed. It is recommended to add rice water according to the ratio in the instructions.
It is recommended not to add more than half a scale of water. For example, for three cups of rice, the maximum amount of water should not exceed 3.5 scales.

37. Q: The Xiaomi Multifunctional IH Rice Cooker was set up incorrectly. How can I cancel and reset it after starting to cook?
A: You can press the Cancel button and then set it again.

38. Q : The Xiaomi Multifunctional IH Rice Cooker should take 4 to 8 minutes to cook rice, but why did it take me only 40 minutes to cook it?
A: The default setting for fine rice cooking is 4 to 8 minutes, but the specific cooking time will be adjusted automatically by the program based on the amount of rice and water added. When the amount of rice is small, the cooking time will be shorter, which is normal.

39. Q: How to make the first reservation for the Xiaomi Multifunctional IH Rice Cooker?
A: Select the gear, press the Timer button to enter the reservation setting, set the time using the Timer button, and press the Start button to start the reservation.

40. Q: Is there a spark when the Xiaomi Multifunctional IH Rice Cooker power cord is plugged in?
A: Generally, electrical equipment will generate surge current when it is powered on, and there will be a slight spark between the socket and the plug to a certain extent.
In addition, if the conductive copper sheet of the socket is deformed or loose, sparks may be more obvious. It is also recommended to use a good quality socket, preferably with a switch.

41. Q: How to store leftover rice in the Xiaomi Multifunctional IH Rice Cooker when the weather is hot?
A: In hot and humid weather, rice is more likely to go bad after long-term storage, and it will taste sour and rancid. After deterioration, there are many bacteria in the rice, and it cannot be eaten. It is recommended to cook rice as needed to avoid leftovers. Suggestions for handling leftovers:
1. It is recommended to use the product's keep warm setting to keep warm;
2. After the rice is cooled, store it in the refrigerator;
3. After normal use, please pay attention to clean the product's steam valve, lid and sealing ring.

42. Q: Can the Xiaomi Multifunctional IH Rice Cooker cook meat? How to cook it?
A: Select the Soup mode on the control panel, but be careful not to exceed the maximum water level to avoid overflowing.

43. Q: Why does the cooking time of the Xiaomi Multifunctional IH Rice Cooker change?
A: The cooking time of Rice and Quick rice will be automatically adjusted according to different conditions during the cooking process when no reservation is made. For example, the rice type, rice-water ratio, texture, water addition temperature, etc., these factors are different, and the corresponding cooking curves will also be different. The cooking time is generally 45-60 minutes for Rice and 26-40 minutes for Quick rice.
However, if you use the reservation function for Rice or Quick rice, because the reservation is the completion time, the cooking time is fixed (60 minutes for fine cooking and 40 minutes for quick cooking) to ensure that cooking is completed at the time set by yourself.

44. Q: Is it normal that the Quick rice function of the Xiaomi Multifunctional IH Rice Cooker does not display numbers when spinning in circles?
A: The default cooking time for Quick rice is 26 minutes. The cooking time for the minimum amount of rice (1 cup of rice). When the amount of rice cooked by Quick rice is more than 1 cup of rice, the cooking time will be intelligently adjusted according to the temperature sensor of the rice cooker.
Note:
When the amount of rice cooked by Quick rice is more than 1 cup of rice, it will enter the stage of intelligent adjustment of cooking time after running for 5 minutes. At this time, the screen numbers will be converted into a marquee (circling). When the rice enters the simmering stage, the remaining time will be displayed again. This is normal, please feel free to use it.

45. Q: How to heat up rice in the Xiaomi Multifunctional IH Rice Cooker (heat up cold rice)? Do I need to add water? How long does it take?
A: Select the Rice mode on the control panel. For example, add one cup of water to half a pot of rice. The remaining amount of rice can be adjusted according to actual conditions. The heating time varies slightly depending on the amount of rice.

46. Q: Is the cooking time of the Xiaomi Multifunctional IH Rice Cooker default? Can the time be adjusted?
A: The default duration for cooking porridge is 1.5 hours. When you select the Congee mode, you can adjust the cooking time by adjusting the time.

47. Q: Can the cooking time of the Xiaomi Multifunctional IH Rice Cooker be adjusted?
A: The cooking time cannot be adjusted. You can choose Quick rice (about 26 minutes) or Rice (about 48 minutes) according to your needs.

48. Q: Can the Xiaomi Multifunctional IH Rice Cooker not automatically enter the keep warm mode after cooking porridge or rice? What to do if I want to eat cold rice?
A: The product automatically enters the keep warm mode after cooking is completed by default. You can cancel the keep warm mode manually.

49. Q: Is the Timer function of the Xiaomi Multifunctional IH Rice Cooker also applicable to making porridge and soup?
A: This product provides 24-hour reservation for making porridge and soup, but please consider weather factors before setting the reservation time. If the weather is too hot, it is recommended to shorten the reservation time.

50. Q: Does the Xiaomi Multifunctional IH Rice Cooker work on the same principle as an induction cooker? Is there any radiation?
A: It is based on the same principle as the induction cooker. The electromagnetic structure of this product adopts an anti-magnetic wall design, and magnetic strips and magnetic blocking rings are added at the bottom to prevent the leakage of magnetic lines. You can use it with confidence.

51. Q: Is it normal for the lid of the Xiaomi Multifunctional IH Rice Cooker to have a gap when it is closed?
A: In order to ensure that the product opens and closes normally, a certain amount of closing margin must be reserved, so there is a certain gap, please feel free to use it.

52. Q: Does the new Xiaomi Multifunctional IH Rice Cooker have a plastic smell during cooking?
A: The parts of the Xiaomi Multifunctional IH Rice Cooker that come into contact with food are made of materials that comply with national food hygiene standards and can be used with confidence.
During the cooking process, hot steam will pass through plastic parts such as the steam valve and the steam port on the upper lid, bringing out some plastic smell. This is normal and can be effectively removed by boiling water several times. It will not enter the rice, so please use it with confidence.

53. Q: If the sealing ring of the Xiaomi Multifunctional IH Rice Cooker smells like rubber, should it be replaced?
A: The sealing ring of the Xiaomi Multifunctional IH Rice Cooker is made of silicone that meets food hygiene standards. The smell of glue can be quickly removed by boiling water.

54. Q: Is the Xiaomi Multifunctional IH Rice Cooker reservation based on the start time or the end time?
A: The product reservation is for the completion time (not Beijing time). If the reservation time - current time < cooking time, it will start immediately.

55. Q: After adjusting the keep warm time of the Xiaomi Multifunctional IH Rice Cooker, will the automatic keep warm time of other modes change?
A: There will be no change. The keep warm mode time adjustment only applies to manually enabling the keep warm mode. The automatic keep warm mode during cooking still uses the default cooking mode time of 4/12 hours.
Note: 
After cooking, the default keep warm time for Rice and Quick rice is 4 hours, and the default keep warm time for other modes or when the keep warm mode is selected is 12 hours.

56. Q: Does the Xiaomi Multifunctional IH Rice Cooker smell like plastic when you unbox it?
A: The parts of the Xiaomi Multifunctional IH Rice Cooker that come into contact with food are made of materials that comply with national food hygiene standards and can be used with confidence.
It is normal for a slight plastic smell to be detected during the unpacking process. Plastic products and packaging materials usually have some plastic smell due to their own materials and other factors. The product is stored in the sealed space of the package for a period of time, and the odor accumulates. The odor may be relatively obvious when unpacking, but it will not affect normal use and can be effectively removed by boiling water several times.

57. Q: The inner pot of the Xiaomi Multifunctional IH Rice Cooker is quite heavy, should it have a handle?
A: In order to minimize the size of the product design, the product has been cancelled the inner pot handle design and replaced it with a side handle. Some high-end IH rice cooker products in Japan also use a similar design.
The inner pot has no handle, so you can use the edge of the inner pot to take it in and out easily.

Troubleshooting
1. Q: The commonly asked questions about the Xiaomi Multifunctional IH Rice Cooker?
A: 1. How to achieve 26 minutes of super fast rice?
The default cooking time of the Quick rice mode is 26 minutes, the minimum amount of rice cooking time, and the cooking time will be intelligently adjusted according to the amount of rice to be cooked.
Rice Northeastern rice and silk rice, for example, add 2 cups of Northeastern rice or silk rice to the rice cooker, add water according to the corresponding water level line, cover the pot, select the Quick rice mode, press the Start button, and the rice cooker will start the 26-minute Quick rice mode. The Quick rice mode is suitable for when you want to quickly cook 1 cup of rice.
2. What is the difference between Rice and Quick rice?
The main difference between Rice and Quick rice is that the time it takes for rice to absorb water is different. Quick rice shortens the time it takes for rice to absorb water, directly heats at full power, saves time, and is suitable for cooking rice in a short time. The water absorption time of fine cooking rice is longer, and the cooked rice tastes better.
3. Why does the rice overflow during cooking?
Cook rice or the porridge exceeds the maximum amount of the rice cooker, such as adding water exceeding the maximum water level, not adding water according to the specified water level, using the rice cooking gear to cook porridge, or using other gears incorrectly, etc.
Please use a measuring cup to add ingredients and add water according to the corresponding water level. The gears cannot be mixed.
4. How to use the Rice mode? 
Loosen the remaining rice, add an appropriate amount of water, and reheat the cold rice. For example: After loosening half a pot of rice, add about 160g of drinking water. Please add it according to the amount of rice.
5. There will be a sizzling sound during the cooking process.
This product uses IH electromagnetic heating. There will be electromagnetic heating sounds when working (cooking and keeping warm). Please wipe off the residual water at the bottom of the inner pot before using it, which can reduce the abnormal noise of the pot.
Note:
In order to ensure the service life of the core components, a fan is required for heat dissipation, so there will be fan working sounds during the process.

2. Q: Why doesn’t the Xiaomi Multifunctional IH Rice Cooker work after it is powered on?
A: 1. Please check whether there is any water mark on the touch button position;
2. Please check if the inner pot is in place;
3. Press Start button to open the lid.

3. Q: The Xiaomi Multifunctional IH Rice Cooker can be powered on, but why after 1 minute the product prompts that the screen displays E-02?
A: Please confirm that there is no inner pot in the current product. If the above operations are correct, please contact after-sales service for repair.

4. Q: Is it normal for the Xiaomi Multifunctional IH Rice Cooker to automatically turn off when on standby?
A: It is normal. If there is no operation in the power-on standby state for 5 minutes, the rice cooker will automatically turn off the screen.
Note:
When the power is on and the screen is off, you can wake up the product by pressing any button.

5. Q: What to do if the buttons on the Xiaomi Multifunctional IH Rice Cooker do not respond?
A: When the product is cooking rice, porridge or keeping warm, buttons other than Cancel cannot be operated. Please press the Cancel button to enter the standby state and try again.

6. Q: Why is the rice not cooked through the Xiaomi Multifunctional IH Rice Cooker?
A: 1. Whether the rice-water ratio is matched according to the specified requirements (too little);
2. Whether the production date of rice is more than 6 months;
3. Check whether there are any foreign objects on the bottom of the inner pot or the top surface where the bottom sensor fits;
4. Check whether the surface of the aluminum cover of the bottom sensor is deformed;
5. The rice should be stored in a sealed container and not spread out to dry. This type of rice has a low moisture content and is easy to be undercooked when cooked, so you need to add more water.

7. Q: Why does the Xiaomi Multifunctional IH Rice Cooker leak air when cooking?
A: Check whether the silicone seals on the upper cover are aging, deformed or damaged.

8. Q: Why does the Xiaomi Multifunctional IH Rice Cooker report fault E-07 during use?
A: The rice cooker is a heating appliance and its use environment needs to be kept ventilated and dry to ensure that the product can dissipate heat smoothly.
Note:
1. Please check the bottom air inlet and outlet regularly to ensure that they are not blocked by foreign objects to avoid overheating of components and affecting use;
2. Do not place a tablecloth or tape under the product to prevent the heat dissipation vents from being blocked and abnormal noises from being emitted. (Make sure the distance between the product and the fire or heat source is ≥30cm)

9. Q: Why does the insulation of the Xiaomi Multifunctional IH Rice Cooker become hard or change its taste?
A: 1. Whether the heat preservation time exceeds 12 hours;
2. Please check if the bottom of the inner pot is uneven;
3. Check whether there are any foreign objects on the bottom of the inner pot or the top surface where the bottom sensor fits;
4. Check whether the surface of the aluminum cover of the bottom sensor is deformed.

10. Q: Why can’t the Xiaomi Multifunctional IH Rice Cooker’s reservation function be completed on time?
A: 1. Please check if the time from the current time to the scheduled completion time is shorter than the cooking cycle time;
2. After setting the reservation time, whether the start button is not pressed;
For example: After selecting the cooking mode (select Rice as an example), press the Timer button to set the scheduled cooking completion time.
For example: If the meal is expected to be served in 2 hours and 30 minutes, the reservation time should be set to 02:30.

11. Q: Does the 3L nominal capacity of the Xiaomi Multifunctional IH Rice Cooker refer to the amount of rice?
A: The "L" number behind the Xiaomi Multifunctional IH Rice Cooker refers to the maximum volume of water that the product's inner pot can hold, not the amount of rice.
Note:
1. Add water to the pot without overflowing. Due to differences in product production processes and measurement methods, there will be a slight deviation in actual measurement. Please cook according to the water level line in the inner pot;
2. The actual measured capacity of the Xiaomi Multifunctional IH Rice Cooker is not less than 95% of the nominal rated capacity, which meets the standard requirements.

12. Q: When the Xiaomi Multifunctional IH Rice Cooker is working, the test light will light up when I use a test pen, but there is no feeling when I touch it manually. Is this a leakage ?
A: This voltage is induced electricity and will not cause any harm to the human body; please feel free to use it.
Illustrate:
1. IH rice cookers use the principle of magnetic field induction eddy current heating, using current passing through the coil to generate a magnetic field. When the magnetic force in the magnetic field passes through the bottom of the iron-containing pot, the inner pot itself heats up at a high speed, and then heats the food in the pot. When the IH rice cooker is working, it will generate electromagnetic waves, so there will be an induced electric field in the rice cooker pot. The light of the electric pen will light up, and there will be a micro voltage when measured with a multimeter. However, there is no inductance when the human body touches it. This is the induced electricity generated by the heating principle of the product, so the product is equipped with a grounding wire to discharge to the ground;
2. This product is a Class I electrical appliance with grounding protection. Therefore, it needs to be used on a socket with a good ground wire;
3. The grounding wire is a form of electrical protection. Its function is to quickly introduce the current into the earth through the grounding wire when the electrical equipment leaks or is induced to be charged, so that the equipment casing is no longer charged, thereby ensuring the safety of personnel and equipment.
Explanation of leakage current and induced current:
1. Leakage is caused by the AC part of the machine being charged due to defective or damaged parts, which is harmful to the human body;
2. The induced electric field is generated by the interaction between the device's own electromagnetic field and the metal casing. Since the induced electric field does not form a loop, it will not discharge to the human body.

13. Q: How to tell if the Xiaomi Multifunctional IH Rice Cooker is not powered?
A: 1. Check the power socket:
Make sure the outlet has power and try plugging in another appliance to see if it works. Check whether the wiring inside the socket is firm. Sometimes the wiring inside the socket may be loose;
2. Check the power cord and plug:
Check the power cord for damage or breaks. Check whether the plug and socket are tightly connected to ensure there is no loose connection.
Note:
If there is no operation in the rice cooker in standby mode for 5 minutes, it will automatically turn off the screen.
Judgment standard:
The power-on prompt sound of the rice cooker sounds and the screen displays normal, indicating that the rice cooker is powered on normally. It is judged as qualified.

14. Q: How to tell if the Xiaomi Multifunctional IH Rice Cooker is not heating?
A: When the product is powered on, add 1 scale of clean water to the inner pot and start the rice cooker at any gear. After the product heats for 5 minutes, check the water temperature in the pot. If there is temperature, it means there is no fault. It is judged as qualified.

15. Q: What material is the outer shell of the Xiaomi Multifunctional IH Rice Cooker made of?
A: The rice cooker rice spoon, measuring cup, noodle cover, upper cover lining, steamer, and sealing ring plate are made of plastic PP material.

16. Q: What are the fault code descriptions for the Xiaomi Multifunctional IH Rice Cooker?
A: If the Xiaomi Multifunctional IH Rice Cooker reports a fault code during use, please guide the user to cut off the power and try again. If the fault still occurs, please apply for after-sales repair.
Note:
The following is the description of the fault code of the Xiaomi Multifunctional IH Rice Cooker:
E02: Inner port that is not put in place for approx. 40s. Press and hold the Cancel button to return to the standby mode.
E03: High-voltage protection. Press and hold the Cancel button to return to the standby mode.
E04: Low-voltage protection. Press and hold the Cancel button to return to the standby mode.
E07: High IGBT temperature error. Press and hold the Cancel button to return to the standby mode.
E08: Damaged IGBT sensor (including short circuit and broken circuit). Please contact the after-sales service team for maintenance.
E09: Damaged top sensor (including short circuit and broken circuit). Please contact the after-sales service team for maintenance.
E10: Damaged bottom sensor (including short circuit and broken circuit). Please contact the after-sales service team for maintenance.
E11: Communication error. Please contact the after-sales service team for maintenance.
E12: Circuit error (coil winding not connected). Please contact the after-sales service team for maintenance.

17. Q: The Xiaomi Multifunctional IH Rice Cooker makes unusual noises when cooking. How can I tell if it is faulty?
A: Explanation of the "squeaking" sound during the heat preservation process for the Xiaomi Multifunctional IH Rice Cooker Series:
The Xiaomi Rice Cooker has two heating modes:
1. The principle of IH electromagnetic heating: When the magnetic field of the coil disk detects the pot and during operation, the magnetic field generated by the coil disk cuts the alloy inner pot, which will emit a slight electromagnetic sound. This is a normal phenomenon and is the same as the working principle of an induction cooker.
Therefore, the product is intermittently heated during the insulation process, so there will be intermittent electromagnetic sound during the insulation, which is a normal phenomenon.
2. According to the traditional chassis heating principle, the product needs to adjust the cooking curve by switching on and off the relay during cooking. There will be a slight switching sound during the working process of the relay, which is the normal working principle of the device. Please feel free to use it.
Note:
Please wipe off the water at the bottom of the inner pot when cooking. The product uses a hot plate to transfer heat energy. When the heat of the heating plate rises and comes into direct contact with the water, the water will boil and evaporate quickly, and a sound of boiling and bursting bubbles will be heard.
Therefore, the product is intermittently heated during the insulation process, so there will be intermittent heating sounds during the insulation, which is a normal phenomenon.
Note:
The rice cooker will start working after entering the keep warm mode; the keep warm function is detected by the temperature sensor inside the cooker. When the temperature inside the cooker is lower than the keep warm temperature, the product will start heating, and when the keep warm temperature is reached, the product will stop heating. Therefore, the product will work indirectly when keeping warm.

18. Q: How to tell if the rice in the Xiaomi Multifunctional IH Rice Cooker is occasionally undercooked?
A: There are two main types of problems with undercooked rice:
Product component failure:
1. Check whether the bottom of the inner pot of the rice cooker is uneven;
2. Check whether there are any foreign objects on the bottom of the rice cooker pot and the top surface of the bottom sensor;
3. Check whether the aluminum cover surface of the upper cover sensor and the bottom sensor of the rice cooker are deformed;
4. Check whether the temperature values of the upper and lower sensors of the rice cooker are normal. The upper and lower temperature control is normal and will not overflow.
Improper use by customers:
1. Check whether the ratio of rice to water is matched according to the scale requirements of the inner pot (too much/too little will affect the taste of the rice);
2. Is the production date of the rice more than 6 months? If the rice is stored for too long, it will also affect the taste of the rice.
3. Check whether there are any foreign objects on the bottom of the inner pot or the top surface where the bottom sensor fits;
4. Check whether the surface of the aluminum cover of the bottom sensor is deformed;
5. The rice should be kept in a sealed container and not spread out to dry. This will cause the rice to be undercooked easily, so you need to add more water.
Note:
Please clean the lid and steam valve before and after using the rice cooker to avoid residual rice soup affecting the cooking effect.

19. Q: What is the temperature resistance of the plastic shell of the Xiaomi Multifunctional IH Rice Cooker?
A: The shell of the Xiaomi Multifunctional IH Rice Cooker is made of PP, which is polypropylene. It is a widely used plastic material with good heat resistance and chemical stability. Its melting point is as high as 167°C. The maximum steam temperature when cooking rice in the rice cooker is about 105°C. There is no problem if the rice cooker is used normally according to the instructions.
Note:
The steam vent of the rice cooker must not be blocked by foreign objects, otherwise the hot steam cannot be discharged effectively and there is a risk of thermal deformation at the steam vent.

20. Q: What to do if the Xiaomi Multifunctional IH Rice Cooker prompts malfunctioning during cooking?
A: The following are the common fault codes for the Xiaomi Multifunctional IH Rice Cooker. If a fault occurs, please guide the user to cut off the power and try again. If the product cannot be restored to normal use, please apply for after-sales inspection.
The following is the description of the fault code of the Xiaomi Multifunctional IH Rice Cooker:
E02: Inner port that is not put in place for approx. 40s. Press and hold the Cancel button to return to the standby mode.
E03: High-voltage protection. Press and hold the Cancel button to return to the standby mode.
E04: Low-voltage protection. Press and hold the Cancel button to return to the standby mode.
E07: High IGBT temperature error. Press and hold the Cancel button to return to the standby mode.
E08: Damaged IGBT sensor (including short circuit and broken circuit). Please contact the after-sales service team for maintenance.
E09: Damaged top sensor (including short circuit and broken circuit). Please contact the after-sales service team for maintenance.
E10: Damaged bottom sensor (including short circuit and broken circuit). Please contact the after-sales service team for maintenance.
E11: Communication error. Please contact the after-sales service team for maintenance.
E12: Circuit error (coil winding not connected). Please contact the after-sales service team for maintenance.

21. Q: What is the maximum opening angle of the Xiaomi Multifunctional IH Rice Cooker?
A: The opening angle of the Xiaomi Multifunctional IH Rice Cooker lid is about 85 degrees.

22. Q: Does the Xiaomi Multifunctional IH Rice Cooker have a memory function for the reservation time?
A: The Xiaomi Multifunctional IH Rice Cooker does not have a memory function for the reservation time. After the reservation is completed, the product returns to its initial state. If you use the reservation function again, the reservation time needs to be reset to complete the duration.
For example: After selecting the cooking mode (select Rice mode as an example), press the Timer button to set the scheduled cooking completion time.
For example: If the meal is expected to be served in 2 hours and 30 minutes, the reservation time should be set to 02:30.

23. Q : How to tell if the coating on the inner pot of the Xiaomi Multifunctional IH Rice Cooker has fallen off?
A: There are three main types of inner pot coating problems, as follows:
1. Scratches appear on the surface of the inner pot during normal use. The paint on the inner pot of the Xiaomi Multifunctional IH Rice Cooker has scratches after use. This is due to wear and tear from daily use. It is normal for the coating not to fall off;
2. If the coating of the inner pot bubbles or falls off during normal use, it will be replaced free of charge within the warranty period. If it expires, it will be treated as out of warranty;
3. Improper use, long-term dry burning of the rice cooker, placing the inner pot on an open flame stove or induction cooker to heat, causing damage to the coating. The inner pot surface has obvious signs of human error such as bumps and bumps, which are not covered by the warranty.


24. Q: How does a rice cooker work?
A: The process of cooking rice in a rice cooker mainly depends on its heating element and temperature control function.
First, the rice cooker contains a heating plate or coil plate inside, which is the main heat source for cooking rice.
Heating plate:
When the current passes through the heating plate, it generates heat, which is transferred to the water and rice in the pot. The temperature of the heating plate can be adjusted by the thermostat to maintain the optimal temperature for cooking rice.
IH electromagnetic induction:
The electric current is passed through the coil to generate a magnetic field. When the magnetic force in the magnetic field passes through the bottom of the iron pot, the appliance itself is heated at a high speed to heat and cook food, thereby achieving the purpose of cooking. The temperature of the rice can be adjusted by the thermostat to maintain the optimal temperature for cooking the rice.
Secondly, the rice cooker also has a heat preservation function. When the rice is cooked, the rice cooker can keep the temperature of the rice by lowering the temperature of the heating plate or turning off the heating plate to prevent the rice from cooling down.
In general, the process of cooking rice in a rice cooker is to convert electrical energy into thermal energy through the heating element, and then transfer the heat to the rice through heat transfer to cook it. At the same time, the insulation function of the rice cooker can maintain the temperature of the rice, making it delicious.

25. Q: How to tell if a rice cooker is overflowing when cooking rice or porridge?
A: There are two types of rice cooker overflow:
Operational issues:
1. Improper operation, failure to cook according to the product capacity, excessive cooking of rice or porridge, and overflow at high temperature;
2. Using the wrong cooking gear to cook porridge or rice gruel causes overflow;
3. When cooking bean ingredients that produce a lot of foam, a large number of bubbles will be generated during cooking due to the special characteristics of the ingredients, and the bubbles will overflow from the exhaust port.
Note:
These above are not the product problem, please use it as the user manual.
Product problem:
1. The inner pot or upper/lower sensor of the rice cooker is deformed, resulting in inaccurate temperature control and overflow. Replace the deformed device.
Please check whether the surface of the product sensor housing is deformed.
Please check whether the mouth and bottom of the inner pot of the product are deformed. A deformed inner pot may get stuck when installed in the product.


26. Q: What to do if the rice cooker buttons are unresponsive?
A: When the rice cooker is working (cooking), except for the  Cancel button, other buttons are inoperable. Press and hold on the Cancel button to cancel the current mode.
Button confirmation steps:
Unplug the rice cooker and power it back on, and confirm the operation of each button in standby mode.
1. Touch button operation: Please keep your hands dry to avoid accidental triggering or failure to operate. When operating a button, please touch the center of the button to avoid the button being unable to sense the control action;
2. Mechanical touch buttons: The operation buttons will produce mechanical movements and sounds. The operation instructions can be executed by pressing. Do not press and hold for a long time.
Note:
The rice cooker does not support the reservation and time adjustment functions. When you touch the Timer button, the rice cooker will emit a sound prompt.

27. Q: What to do if the lid of the rice cooker cannot be opened and closed normally?
A: The rice cooker lid cannot be opened and closed normally. Please follow the steps below to confirm:
1. Check whether the inner lid of the rice cooker is missing. If the inner lid is missing, the rice cooker cannot be closed. The product is designed to prevent leakage and damage during cooking;
2. Check whether the gap after the rice cooker lid is closed is too small, resulting in no space for the product to fit together and the product cannot be closed;
3. Check whether the rice cooker lid opening button is stuck, causing the rice cooker to be unable to close.
Note:
1. If the product structure is confirmed to be faulty, please apply for after-sales repair;
2. Please refer to the figure below for the position of components according to the serial numbers.


28. Q: Will the Xiaomi Multifunctional IH Rice Cooker start without the inner pot?
A: No. This product is an IH electromagnetic heating solution. The product has an inner pot detection function within 40 seconds after startup. If you forget to put in the inner pot, the product panel will report the E-02 code prompt. Press and hold on the Cancel button and the rice cooker will return to the standby page. When using the rice cooker to cook rice, please be sure to confirm whether the inner pot is put into the pot to avoid product malfunction or damage.
Note:
If you put the inner pot in according to the instructions and the product still reports an error, please contact after-sales service for repair.

29. Q: Is it normal for the Xiaomi Multifunctional IH Rice Cooker to turn yellow after being used for a period of time?
A: Rice cookers are kitchen appliances and are used in kitchen environments. White plastic will be stained in an oily fume environment, which is a normal physical reaction phenomenon.
There are two main reasons for the discoloration of rice cookers:
1. Food color penetration: When using a rice cooker for cooking dishes, certain foods, especially those rich in natural pigments (such as red pepper powder, beetroot powder, soy sauce, etc.) or artificial pigments, may slightly penetrate the plastic parts on the edge of the rice cooker inner pot through steam or direct contact during long-term high-temperature cooking, causing staining;
2. Incomplete cleaning: After long-term use, if the inside of the rice cooker is not cleaned promptly and thoroughly, especially the joints between the inner pot and the plastic parts, the remaining food residues may attract and solidify the pigments. The temperature inside the rice cooker rises when cooking, which may accelerate the penetration and fixation of the pigments in the remaining ingredients, resulting in staining. This phenomenon is normal, especially when cooking ingredients with strong pigments.
Here are some suggestions:
1. Cleaning: The rice cooker needs to be cleaned and maintained after each cooking, such as the rice cooker steam valve, inner lid, water tank, steamer basket, inner pot, etc., to avoid staining or odor from the remaining ingredients during cooking. But sometimes the pigment may still remain on some parts of the machine. You can try to clean the lid again with a mild detergent and water to see if the color can be removed;
Note:
The inside of the rice cooker cannot be cleaned with water.
2. Regular cleaning: To prevent future staining problems, the device should be cleaned thoroughly as soon as possible after use, especially for food containing pigments;
3. Material characteristics: Plastic parts may be more susceptible to staining at high temperatures, which is a characteristic of plastic materials; 
4. If the color remains after cleaning, it may be permanent staining. The change in staining does not affect the use of the machine and food safety, and the product can be used with confidence.

30. Q: Is the power cord of the Xiaomi Multifunctional IH Rice Cooker universal? Is the power cord copper?
A: The power cord of the Xiaomi Multifunctional IH Rice Cooker can be used with all Xiaomi Rice Cooker products.
The core of the power cord is copper, and the surface of the power cord is wrapped with a plastic insulation layer for protection. If the insulation layer of the power cord is damaged, please stop using it and contact after-sales for replacement to avoid electric shock accidents.

31. Q: Is it normal to have a slight current sound when the Xiaomi Multifunctional IH Rice Cooker is powered on and in standby mode?
A: This is normal. When the device is powered on and in standby mode, some of the power components of the product are in the powered on and standby working state. When current passes through the components, there will be a slight current, which is a normal phenomenon.
Note:
If the device is not used for a long time, it is recommended to refer to the maintenance page of the user manual for maintenance and disconnect the power supply of the product.

32. Q: Does the Xiaomi Multifunctional IH Rice Cooker consume electricity when cooking rice? How to calculate the power consumption hours of electrical appliances?
A: The power consumption is different under different rice-water ratios and different cooking functions. The power consumption of 3 cups of rice cooked with the fine cooking function is about 0.3 degrees (kilowatt-hours). The power consumption of electrical appliances is calculated based on the relationship between their own power and power consumption, and the following formula can be used to calculate power consumption.
Power consumption (kWh) = power (Watts) × time (hours)

33. Q: When I add whole grains to rice in the Xiaomi Multifunctional IH Rice Cooker, why is the rice cooked but the whole grains are not?
A: When cooking grains and rice together, due to the different water absorption rates and cooking times of different ingredients, the rice may be cooked but the grains may still be hard. This is an operational issue. You can refer to the following methods for cooking methods. Please do not guide users for after-sales service.
The Xiaomi Multifunctional IH Rice Cooker's Rice and Quick rice modes are only suitable for cooking white rice. Some Xiaomi Rice Cookers support Internet connection and can use online recipes for cooking. If the rice cooker does not have a grain rice function, it is not recommended to cook grain rice.
Here are some suggestions to help you cook grain rice better:
1. Pre-soak: Most grains, such as brown rice, quinoa, oats, etc., require a long time to absorb water. You can soak the grains in advance for 3 to 4 hours, or even overnight, which will make the grains easier to cook;
2. Cook separately: Since whole grains take longer to cook, you can choose to cook them separately. Cook the whole grains first, and then add the rice when they are almost cooked;
3. Use a pressure cooker: A pressure cooker can shorten the cooking time and allow both grains and rice to be heated evenly, making it easier to cook them at the same time;
4. Adjust the ratio: If you like the taste of rice and grains mixed together, you can try to adjust the ratio, increase the proportion of rice and reduce the proportion of grains, so that even if the grains are not fully cooked, the taste will not be affected too much;
5. Choose easy-to-cook whole grains: Some whole grains are easier to cook, such as pearl rice, millet, etc. You can choose these to pair with rice;
6. Cooking time: Depending on the type of grains and your preferred taste, extend the cooking time appropriately to ensure that the grains are cooked.
By using the above methods, you can cook delicious and healthy multi-grain rice. Remember to adjust according to the type of multi-grain and personal taste when cooking to find the cooking method that suits you best.