If there are sound issues when viewing the real-time monitoring of the Xiaomi Outdoor Camera CW500 Dual, please refer to the following methods:
1. The real-time monitoring video is muted by default in the Mi Home/Xiaomi Home APP. You can enable the audio in the real-time monitoring interface. If the volume is too low, adjust your phone’s volume to a higher level;
2. Ensure that the camera’s microphone isn’t obstructed by the outer shell, as this can impact sound clarity;
3. If you notice noise in the audio, try moving your phone away from the camera. Additionally, avoid placing the camera near electronic devices such as refrigerators or microwaves, as they can interfere with sound quality and create noise in the feed.