To check the problem, please refer to the following steps:
1. Check whether the connection of the mouse to the computer is normal;
2. Check whether the buttons of the mouse are pressed, so the functions of the buttons cannot be used;
3. Check whether the lens pole at the bottom of the mouse has the obstruction of foreign parts or dust, so the movement of the cursor will be affected;
4. The dirty mouse pat will affect the smoothness of the movement of the cursor, please keep it clean.
If the steps above are useless, please contact the after-sales service center.