By submitting your feedback for the Xiaomi Robot Vacuum X20 Pro, you can propose the specific issues you have encountered or suggestions for improvement or new features, which will help us identify issues or areas for improvement, and drive product development and innovation.
For your reference, here are the two methods to submit feedback or a log:
Method 1:
1. Open the [Mi Home/Xiaomi Home] APP;
2. Choose [Xiaomi Robot Vacuum X20 Pro];
3. Tap the three dots at the upper right corner;
4. Scroll down and select [Help & Feedback];
5. Tap [Feedback]. Fill in the problem description, and attach a video or image if necessary;
6. Then tap [Submit log] or [Submit].
Method 2:
1. Open the [Mi Home/Xiaomi Home] APP;
2. Tap [Profile];
3. Select [Help & Feedback];
4. Choose [Xiaomi Robot Vacuum X20 Pro];
5. Tap [Feedback]. Fill in the problem description, and attach a video or image if necessary;
6. Then tap [Submit log] or [Submit].