If the oscillation function on your fan is not working correctly, try the following troubleshooting steps:
1. Ensure the fan is properly connected to a power source and is powered on normally;
2. The fan will take some time to find the correct oscillation angle when first turned on, which will be completed in about three oscillations;
3. Check if the oscillation angle is set properly in the Mi Home/Xiaomi Home APP. If the fan is under the auto-oscillation state, it will last for 14 seconds at most to complete;
4. Make sure the fan’s base is stable and positioned on a flat surface. An unstable base can affect the oscillation;
5. Unplug the fan from the power source, wait for about 30 seconds, and then plug it back in to check if the issue persists;
6. Look for any unusual noises or mechanical resistance when the fan is supposed to oscillate. If you notice any, it indicates a mechanical issue with the oscillation gears or motor.
If the issue persists, contact the after-sales service center for further inspection.