For this issue, you can refer to the following methods for troubleshooting:
1. Please confirm whether the kettle body is not placed in the base;
2. Please confirm whether the selected kettle body is the body of the Xiaomi Multifunctional Kettle;
4. Check whether the contact between the power socket and the plug is good and the socket is powered normally;
5. Restart the kettle. After using the kettle for a long time, it can become unresponsive. At this time, you can try to open and close the lid again, and then try to restart the kettle;
6. If the above operations are not effective, please apply for the after-sales inspection and repair.