What to do if there is a problem with the hot plate of the Xiaomi Handheld Garment Steamer?

You can refer to the following steps to solve the problem:
1. Ensure that the steamer is plugged into a working power outlet. Allow the steamer sufficient time to heat up;
2. Check for any blockages or build-up on the hot plate. Mineral deposits from hard water can accumulate over time and affect steam generation;
3. Ensure that the water tank is filled to the recommended level with clean water. Low water level or poor water quality can affect the steamer's ability to generate steam effectively;
4. If the hot plate appears damaged, overheats excessively, or fails to generate steam despite proper operation, there will be internal component issues. Seek assistance from a qualified technician or electrician for proper repair or replacement of the hot plate.
We hope the above methods can help you solve the problem. If your problem still exists, please contact the local after-sales service center for further assistance.