What to do if the Xiaomi Robot Vacuum S20 moves backward?

1. Please check whether the driving wheel is wrapped with foreign matter;
2. Check whether the LDS of the device rotates normally. Please try to open the lid of the radar sensor and check whether the rebound is normal;
3. Please check whether there are any foreign objects or hair on the rotating part of the LDS, causing the rotation to be sluggish or stalled. If so, please try to remove it;
4. Please confirm whether there are uneven or warped stickers or large objects on the surface of the device on the strike plate and the robot vacuum;
5. Please try to tap the collision plate to confirm that it is in a state where it can rebound;
6. Please try to restart the robot vacuum and try again.