What to do if the Xiaomi Buds 5’s sound is choppy or static?
It is due to issues with the music itself or hardware.
To resolve the problem, please follow these troubleshooting steps:
1. If the distance between the phone and earbuds or between the two earbuds is too far, or if there are obstacles (like walls) blocking the signal, it can cause choppy sound or static. Keep the phone and earbuds close, and avoid signal obstructions;
2. There is signal interference in the environment or a weak phone signal. Try using the earbuds in a different environment or where the phone signal is strong to see if the issue persists;
3. Nearby objects with strong electromagnetic interference will cause low volume. Avoid using the earbuds near microwaves, Wi-Fi routers, or other sources of significant electromagnetic interference;
4. If you're using the phone and experience occasional buzzing while playing music, and it resolves when you pause the music or reinsert the earbuds into the charging case. It is due to the phone system needs to be updated;
5. Reset the earbuds and restart your phone, then pair them again to see if the issue is resolved;
6. Ensure the earbuds have sufficient battery (above 30%). Test with another phone. If the problem persists, contact the local after-sales service center for further inspection.
To resolve the problem, please follow these troubleshooting steps:
1. If the distance between the phone and earbuds or between the two earbuds is too far, or if there are obstacles (like walls) blocking the signal, it can cause choppy sound or static. Keep the phone and earbuds close, and avoid signal obstructions;
2. There is signal interference in the environment or a weak phone signal. Try using the earbuds in a different environment or where the phone signal is strong to see if the issue persists;
3. Nearby objects with strong electromagnetic interference will cause low volume. Avoid using the earbuds near microwaves, Wi-Fi routers, or other sources of significant electromagnetic interference;
4. If you're using the phone and experience occasional buzzing while playing music, and it resolves when you pause the music or reinsert the earbuds into the charging case. It is due to the phone system needs to be updated;
5. Reset the earbuds and restart your phone, then pair them again to see if the issue is resolved;
6. Ensure the earbuds have sufficient battery (above 30%). Test with another phone. If the problem persists, contact the local after-sales service center for further inspection.
Does it help?
Yes
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