What to do if the Xiaomi Smart Camera C300 cannot connect to a Wi-Fi network?
The APP displays that the device is offline, please refer to the following steps:
1. Check whether the Xiaomi Smart Camera C300 is unplugged or disconnected from the power supply;
2. Check whether the router is working properly, whether the router is powered on, and whether the Wi-Fi name and password of the router are changed;
If steps 1 and 2 above are confirmed correct, please troubleshoot the following information:
1. Check if Wi-Fi is 2.4Ghz;
2. Ensure the Wi-Fi is in good condition and the device is within the Wi-Fi coverage;
3. The mobile phone is connected to the Internet normally, and the camera is also close to the Wi-Fi router and the blue light is still blinking. Please try to turn off the power of the Xiaomi Smart Camera C300 and restart it;
4. The above steps operation still can not be solved, please restore the device to the factory settings.
1. Check whether the Xiaomi Smart Camera C300 is unplugged or disconnected from the power supply;
2. Check whether the router is working properly, whether the router is powered on, and whether the Wi-Fi name and password of the router are changed;
If steps 1 and 2 above are confirmed correct, please troubleshoot the following information:
1. Check if Wi-Fi is 2.4Ghz;
2. Ensure the Wi-Fi is in good condition and the device is within the Wi-Fi coverage;
3. The mobile phone is connected to the Internet normally, and the camera is also close to the Wi-Fi router and the blue light is still blinking. Please try to turn off the power of the Xiaomi Smart Camera C300 and restart it;
4. The above steps operation still can not be solved, please restore the device to the factory settings.
Does it help?
Yes
No