What to do if the rice cooked in the Xiaomi Multifunctional Rice Cooker 1.5L is undercooked?

If the rice is undercooked or not fully cooked, please check the following:
1. Ensure the rice-to-water ratio matches the specified requirements;
2. Check if there are any foreign objects on the bottom of the inner pot or on the top surface of the bottom sensor;
3. Verify if the aluminum cover of the bottom sensor is deformed;
4. Check if the production date of the rice is over six months old and if the rice is stored in a sealed container. Do not spread the rice out to dry, as this lowers the moisture content and can cause the rice to be undercooked. in this case, add a bit more water.