What to do if the Xiaomi Smart Camera C301 is offline?
To address this issue, please refer to the following information:
1. Ensure the camera is powered properly and verify you are using the original charging cable that comes with the product package;
2. When the light blinks in blue, it indicates the device is attempting to connect to the network. Please verify your network connectivity;
3. Test the camera's connection using your phone's hotspot. If successful, contact your internet service provider for assistance;
4. Placing the camera as close to the router as possible for better connectivity;
5. If you have changed the Wi-Fi name, password, or connection location, please press and hold the Reset Button for about 7 seconds to reset the camera and reconnect it to the network;
6. When the light is orange steadily, it indicates the device is starting up or awaiting connection after a reset. Rebind the camera if necessary.
1. Ensure the camera is powered properly and verify you are using the original charging cable that comes with the product package;
2. When the light blinks in blue, it indicates the device is attempting to connect to the network. Please verify your network connectivity;
3. Test the camera's connection using your phone's hotspot. If successful, contact your internet service provider for assistance;
4. Placing the camera as close to the router as possible for better connectivity;
5. If you have changed the Wi-Fi name, password, or connection location, please press and hold the Reset Button for about 7 seconds to reset the camera and reconnect it to the network;
6. When the light is orange steadily, it indicates the device is starting up or awaiting connection after a reset. Rebind the camera if necessary.
Does it help?
Yes
No