What to do if the rice cooked by the Xiaomi Multifunctional Rice Cooker 4L is undercooked?

For your reference, please refer to the following methods:
1. Please check if there is insufficient water. Please cook rice by following the ratio of rice and water on the scale of the inner pot (refer to the user manual);
2. Please check if there are any foreign objects at the bottom of the inner pot and the sensor at the bottom;
3. Please check if the surface of the aluminum cover of the bottom sensor is deformed;
4. Please confirm whether the production date of the rice exceeds 6 months and whether the rice is sealed and stored properly (It is recommended not to spread the rice to air dry, as this type of rice has a low moisture content and is prone to be undercooked. In this case, it is necessary to add more water appropriately when cooking).