What to do if the heart rate measurement of the Redmi Watch 4 fails or the data is inaccurate?

For your reference, here are some details:
1. Turn off all-day heart rate monitoring, tap on the watch heart rate APP, and perform a single heart rate measurement. When the watch is measuring, check whether the heart rate light on the bottom of the watch lights up. If not, you can unbind and rebind or restart the watch and clean the back shell lens (dirt and oil will affect the accuracy of the test). If it still doesn’t work, you can apply for after-sales inspection;
2. Non-standard wearing methods, such as light leakage caused by incomplete fit, swinging of the arm, wearing it close to the joints and slight movement of the watch on the skin, will lead to inaccurate heart rate measurement. Wearing the device too tightly, raising the arm and clenching the fist will affect blood circulation, which affect the heart rate signal;
3. There are a lot of sweat stains, water or dirt on the back shell of the device, which needs to be cleaned before measurement;
4. In cold weather conditions, due to the influence of low temperature, the capillaries at the extremities of the human body contract, and blood flows back to the trunk and organs, making it more difficult to obtain the photoelectric heart rate signal of the wrist. Therefore, we recommend you to warm up fully before exercise to speed up the blood flow rate, so that the sensor can obtain more accurate heart rate data.