What should be done if the Xiaomi Solar Outdoor Camera BW400 Pro is often offline, real-time footage cannot be viewed, and messages cannot be received?

Q: What should be done if the Xiaomi Solar Outdoor Camera BW400 Pro is often offline, real-time footage cannot be viewed, and messages cannot be received?

To resolve the issue, please follow these steps:1. Check the camera's status and the Mi Home/Xiaomi Home APP's video notifications promptly to exclude any issues such as loss or obstruction of the camera;2. Ensure the base station is turned on normally and has a stable network connection;3. Verify the camera is powered on, has a stable network connection, and is within effective communication range of the base station.

To resolve the issue, please follow these steps:
1. Check the camera's status and the Mi Home/Xiaomi Home APP's video notifications promptly to exclude any issues such as loss or obstruction of the camera;
2. Ensure the base station is turned on normally and has a stable network connection;
3. Verify the camera is powered on, has a stable network connection, and is within effective communication range of the base station.

Does it help?

Yes