How to deal with the Mi Door and Window Sensor 2 can't connect to bluetooth gateway?

1. Confirm whether there is bluetooth gateway or Bluetooth Mesh gateway around the device, and place the device as close to the gateway as possible;

2. After you bind the device for the first time, wait 1 to 5 minutes. The device automatically connects to the gateway. If Mi Door and Window Sensor 2 can't find the Bluetooth gateway after 5 minutes, power off the Bluetooth gateway and restart it.

3. If you have another Bluetooth gateway at home, try replacing it.

 

Note: Ensure that the Bluetooth device and the Bluetooth gateway are under the same Mi account and the distance between the device is not too far, the Bluetooth device can be automatically added to the Bluetooth gateway.