Mi Smart Air Fryer's basket cannot insert into the air fryer smoothly.

If the Mi Smart Air Fryer basket cannot insert into the air fryer smoothly, please refer to the following steps:
1. Ensure there are no food particles, debris, or any other obstructions blocking the tracks or the basket itself;
2. Clean the air fryer thoroughly, including the tracks and the basket, to remove any residue that may be causing friction;
3. Ensure the basket is properly aligned with the tracks before attempting to insert it. Adjust if necessary;
4. Check the basket and the fryer's tracks for any signs of damage. If damaged, consider replacing the affected parts;
5. Do not overload the basket with food, as this can cause it to become misaligned and difficult to insert;
6. If you've recently disassembled the air fryer for cleaning, ensure all components are reassembled correctly;
7. If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.