The blades of the Mi Smart Standing Fan Pro rotate abnormally

If the blades of your Mi Smart Standing Fan Pro are rotating abnormally, here are some steps you can take to troubleshoot the issue:
1. Sometimes, a simple restart can resolve the issue. Please unplug the power cord from the electrical outlet to ensure the fan is completely powered off;
2. Improperly balanced blades can cause abnormal rotation and vibration. Check if the blades are properly aligned and balanced;
3. Please check the fan blades for damage or misalignment and whether the blades are broken, and take out the foreign objects lodged or the broken blade if there are any;
4. Please check if there are obstructions or debris on the blades. Remove any objects or debris that may be blocking the blades if there are any;
5. If the blades are rotating abnormally despite no visible damage or obstructions, there may be an issue with the fan's motor. Please check the motor status by listening for any unusual sounds.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.