The Mi Wireless Switch won't turn on?
If the Mi Wireless Switch won’t turn on, please refer to the following troubleshooting steps:
1. Please ensure that the wireless switch is properly connected to the Mi Home app;
2. Please try resetting the wireless switch by pressing the reset button using included pin for a few seconds. This can sometimes resolve temporary issues or glitches preventing the switch from turning on;
3. Please check the wireless switch for any signs of physical damage, such as cracks, breaks, or water damage. If the switch appears damaged, please contact Xiaomi's customer support for assistance;
4. If the switch is connected to a hub or gateway, please ensure that it is properly connected to the network and functioning correctly. Connectivity issues with the hub also can prevent the switch from turning on;
5. Please check if there are any firmware updates available for the Mi Wireless Switch by going to [Mi Home] app >> [Profile] >> [Additional settings] >> scroll down and select [Check for updates] and install them if necessary. Firmware updates can sometimes fix issues related to power or functionality.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Please ensure that the wireless switch is properly connected to the Mi Home app;
2. Please try resetting the wireless switch by pressing the reset button using included pin for a few seconds. This can sometimes resolve temporary issues or glitches preventing the switch from turning on;
3. Please check the wireless switch for any signs of physical damage, such as cracks, breaks, or water damage. If the switch appears damaged, please contact Xiaomi's customer support for assistance;
4. If the switch is connected to a hub or gateway, please ensure that it is properly connected to the network and functioning correctly. Connectivity issues with the hub also can prevent the switch from turning on;
5. Please check if there are any firmware updates available for the Mi Wireless Switch by going to [Mi Home] app >> [Profile] >> [Additional settings] >> scroll down and select [Check for updates] and install them if necessary. Firmware updates can sometimes fix issues related to power or functionality.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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