The Xiaomi Massage Gun cannot be charged
If the Xiaomi Massage Gun cannot be charged, please refer to the following troubleshooting steps:
1. Ensure that the charging cable and adapter are in good condition and properly connected;
2. Please use the charging cable and power adapter provided with the massage gun. Non-standard adapters or charging cables may trigger circuit protection;
3. Check the charging port on the massage gun for any debris, dust, or damage that may hinder the connection. Gently clean the port using a soft brush or compressed air;
4. The battery may over-discharge if the massage gun is not in use for a long time. In such a case, please charge the massage gun connected for several hours and try again.
If the above methods can’t resolve the issue, don't hesitate to get in touch with our local official service center or your seller for further assistance. They will help you in this regard.
1. Ensure that the charging cable and adapter are in good condition and properly connected;
2. Please use the charging cable and power adapter provided with the massage gun. Non-standard adapters or charging cables may trigger circuit protection;
3. Check the charging port on the massage gun for any debris, dust, or damage that may hinder the connection. Gently clean the port using a soft brush or compressed air;
4. The battery may over-discharge if the massage gun is not in use for a long time. In such a case, please charge the massage gun connected for several hours and try again.
If the above methods can’t resolve the issue, don't hesitate to get in touch with our local official service center or your seller for further assistance. They will help you in this regard.
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