If the Xiaomi Massage Gun Mini can’t turn on, please refer to the following troubleshooting steps:
1. Ensure you are pressing the power button correctly and firmly. A weak or incomplete press may not work. Press and hold the On/Off button for 1.5 seconds to power it on;
2. If the battery indicator light flashes red, it indicates that the massage gun is running out of battery, and it will be unable to turn on. In that case, please charge the massage gun in time;
3. The massage gun will go into a protective state while charging, please unplug it before turning it on;
4. If the massage gun is left unused for a long period, the battery may completely discharge, leading to issues with turning it on. It's recommended to recharge the massage gun every 3-6 months to maintain optimal battery health;
5. To ensure its performance, please use the massage gun in the ambient temperature range -10°C to 40°C. Avoid using it in very hot or cold environments to ensure optimal operation;
6. Please use the charging cable and power adapter provided with the massage gun. Non-standard adapters or charging cables may trigger circuit protection.
If the above methods can’t resolve the issue, don't hesitate to get in touch with our local official service center or your seller for further assistance. They will help you in this regard.