The image is blurry or the color is odd on the Mi 23.8" Desktop Monitor 1C

If the image is blurry or the color is odd on the Mi 23.8" Desktop Monitor 1C, please refer to the following troubleshooting steps:
1. Ensure that the monitor's display resolution is set to its native resolution. Using a resolution other than the native one can result in a blurry image. Adjust the resolution in your computer's display settings;
2. Ensure that the video cable (HDMI, DisplayPort, etc.) is securely connected to both the monitor and the device. A loose or damaged cable can result in a poor-quality image;
3. Consider resetting the monitor to its factory defaults. This can help revert any settings changes that may be causing the issue;
4. Dust, fingerprints, or smudges on the screen can also cause blurriness. Clean the monitor's screen surface gently with a soft, lint-free cloth;
5. Connect the monitor to a different device, such as a laptop or gaming console, to see if the issue persists. This can help determine if the problem is with the monitor or the original device;
6. Sometimes, faulty or damaged cables can cause display problems. If possible, try using different video cables to rule out cable issues.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.