The shutter button on the Mi Selfie Stick (Wired Remote Shutter) doesn’t work

If the shutter button on the Mi Selfie Stick (Wired Remote Shutter) doesn’t work, please refer to the following troubleshooting steps:
1. Check for a stable connection between the selfie stick and the smartphone’s jack. If there’s a loose connection, the shutter button may not function correctly;
2. Examine the jack on the phone for any debris, lint, or damage. Clean the jack gently using a small brush;
3. Inspect the shutter button and cable for any physical damage or malfunctions. If the button is stuck, damaged, or not making proper contact and the cable is damaged, the stick may not control the smartphone;
4. Verify that your smartphone’s settings allow for external devices to control the camera shutter. Some devices have settings that restrict external accessories from accessing camera functions;
5. Try the selfie stick on another compatible device to see if the issue persists. This can help determine if the problem lies with the selfie stick or the smartphone.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.