The Xiaomi 11 Lite 5G NE automatically disconnects from the Wi-Fi network
If the Xiaomi 11 Lite 5G NE automatically disconnects from the Wi-Fi network, please refer to the following steps:
1. Ensure that your phone's operating system is up-to-date. Software updates often include bug fixes, security patches, and improvements that can address software-level issues;
2. Check if other mobile devices have the same issue with the same Wi-Fi network. If so, please reset the router or contact your carrier’s customer support;
3. If possible, try connecting to a different Wi-Fi network to determine whether the issue lies with the previous network.
4. Ensure that you are within the range of your Wi-Fi router. If the signal strength is weak, your phone might disconnect or struggle to maintain a stable connection.
5. The walls and tall furniture can interfere with signal transmission. Certain special scenarios such as supermarkets or underground shopping malls may also have an impact on signal strength;
6. Restart your phone. A simple restart can often resolve temporary connectivity issues;
7. Forgot the network and re-connect it by navigating to [Settings] >> select [Wi-Fi] >> select the Wi-Fi you connected >> tap [Forget network] and tap [OK] >> choose the Wi-Fi you want to connect >> enter the Wi-Fi password and tap [Connect];
8. Please reset the Wi-Fi network by navigating to [Settings] >> select [Connection & sharing] >> go to [Reset Wi-Fi, mobile networks, and Bluetooth] >> tap [Reset settings] and select [OK];
9. Check if the hardware is in good condition by going to the [Phone] app and inputting *#*#6484#*#* or *#*#64663#*#* to enter the hardware detection (CIT mode). If there is a hardware issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
However, if there is no hardware issue, we hope you could submit user feedback by going to [Settings] >> [Services & feedback], and wait for the future updates.
Tips:
Please note that too many connected devices may cause network drops, so please avoid connecting more than 64 devices to the same Wi-Fi.
1. Ensure that your phone's operating system is up-to-date. Software updates often include bug fixes, security patches, and improvements that can address software-level issues;
2. Check if other mobile devices have the same issue with the same Wi-Fi network. If so, please reset the router or contact your carrier’s customer support;
3. If possible, try connecting to a different Wi-Fi network to determine whether the issue lies with the previous network.
4. Ensure that you are within the range of your Wi-Fi router. If the signal strength is weak, your phone might disconnect or struggle to maintain a stable connection.
5. The walls and tall furniture can interfere with signal transmission. Certain special scenarios such as supermarkets or underground shopping malls may also have an impact on signal strength;
6. Restart your phone. A simple restart can often resolve temporary connectivity issues;
7. Forgot the network and re-connect it by navigating to [Settings] >> select [Wi-Fi] >> select the Wi-Fi you connected >> tap [Forget network] and tap [OK] >> choose the Wi-Fi you want to connect >> enter the Wi-Fi password and tap [Connect];
8. Please reset the Wi-Fi network by navigating to [Settings] >> select [Connection & sharing] >> go to [Reset Wi-Fi, mobile networks, and Bluetooth] >> tap [Reset settings] and select [OK];
9. Check if the hardware is in good condition by going to the [Phone] app and inputting *#*#6484#*#* or *#*#64663#*#* to enter the hardware detection (CIT mode). If there is a hardware issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
However, if there is no hardware issue, we hope you could submit user feedback by going to [Settings] >> [Services & feedback], and wait for the future updates.
Tips:
Please note that too many connected devices may cause network drops, so please avoid connecting more than 64 devices to the same Wi-Fi.
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