4G or 5G network doesn't work on the Xiaomi 11 Lite 5G NE
If you're unable to use the 4G or 5G network on your Xiaomi 11 Lite 5G NE, please refer to the following troubleshooting steps:
1. Ensure that you are in an area with 4G/5G network coverage. Sometimes, you may not get a 4G/5G signal in certain locations;
2. Ensure that you have sufficient credit for the mobile data. You can contact your carrier customer support and see if your SIM card is out of credit;
3. Ensure that your phone's operating system is up-to-date. Software updates often include bug fixes, security patches, and improvements that can address software-level issues;
4. If possible, please insert your SIM card into another phone and see if the 4G/5G network is available. If there is no internet, it indicates that your original SIM card may be faulty. In this case, please contact your mobile carrier's customer support;
5. Make sure that mobile data is enabled in your phone's settings by going to [Settings] >> [SIM cards & mobile networks] >> [Mobile data];
6. Select 4G, LTE, or 5G as the preferred mobile network by going to [Settings] >> [SIM cards & mobile networks] >> [Preferred network type];
7. Restart your phone to refresh the system and network settings;
8. Reset network settings by going to [Settings] >> [Connection & sharing] >> [Reset Wi-Fi, mobile networks, and Bluetooth]. Resetting network settings will clear all network-related configurations, including Wi-Fi, mobile data, and Bluetooth settings, make sure to back up your important data before doing this;
9. If the problem persists, you can perform a factory reset. Before doing this, make sure to back up your important data as a factory reset will erase all data on your smartphone.
We hope the above information is helpful. If the issue still occurs, we hope you could submit user feedback by going to [Settings] >> [Services & feedback], and wait for the future updates.
1. Ensure that you are in an area with 4G/5G network coverage. Sometimes, you may not get a 4G/5G signal in certain locations;
2. Ensure that you have sufficient credit for the mobile data. You can contact your carrier customer support and see if your SIM card is out of credit;
3. Ensure that your phone's operating system is up-to-date. Software updates often include bug fixes, security patches, and improvements that can address software-level issues;
4. If possible, please insert your SIM card into another phone and see if the 4G/5G network is available. If there is no internet, it indicates that your original SIM card may be faulty. In this case, please contact your mobile carrier's customer support;
5. Make sure that mobile data is enabled in your phone's settings by going to [Settings] >> [SIM cards & mobile networks] >> [Mobile data];
6. Select 4G, LTE, or 5G as the preferred mobile network by going to [Settings] >> [SIM cards & mobile networks] >> [Preferred network type];
7. Restart your phone to refresh the system and network settings;
8. Reset network settings by going to [Settings] >> [Connection & sharing] >> [Reset Wi-Fi, mobile networks, and Bluetooth]. Resetting network settings will clear all network-related configurations, including Wi-Fi, mobile data, and Bluetooth settings, make sure to back up your important data before doing this;
9. If the problem persists, you can perform a factory reset. Before doing this, make sure to back up your important data as a factory reset will erase all data on your smartphone.
We hope the above information is helpful. If the issue still occurs, we hope you could submit user feedback by going to [Settings] >> [Services & feedback], and wait for the future updates.
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