Xiaomi Insulated Water Bottle FAQ

Summarize
1. Q: Product introduce
A:  It is a compact size, easy to carry, long-lasting heat preservation (keep cold) multi-scenario downgraded insulation cup.
Product highlights: compact size, portable and convenient, the inner liner uses a spinning thin process to reduce the weight of the product, multiple insulation and long-lasting heat preservation features, increased tea funnel and silicone bottom pad more in line with the drinking habits.
(1). Food-contact materials for more peace of mind when drinking, all materials used have passed the food safety certification;
(2). 350mL capacity, to meet the demand for drinking water after meals or rest;
(3). Multiple-insulation design, 6 hours of long-lasting heat preservation (keep cold);
(4). High-quality 316 stainless steel inner liner, healthier to use;
(5). The inner liner adopts the spinning thin process to reduce the weight of the product and optimize the volume of the cup, making it easier to carry;
(6). New tea drain and silicone bottom cushion to improve the product experience;
(7). The cup body is coated with a skin-friendly feel paint, more comfortable sensory.
Appearances
1. Q: What are the steel parts of Xiaomi Insulated Water Bottle made of?
A: (1). Xiaomi Insulated Water Bottle cup body is made of 316 stainless steel (S31603 austenitic stainless steel, 022Cr17Ni12Mo2);
(2). The shell is made of 304 stainless steel (S30408 austenitic stainless steel, 06Cr19Ni10);
(3). Meets the requirements of the local food contact material conformity standards.
2. Q: What is the plastic of Xiaomi Insulated Water Bottle made of?
A: Xiaomi Insulated Water Bottle lid is made of food-grade PP material.
3. Q: What is the silicone of Xiaomi Insulated Water Bottle made of?
A: The product silicone is made of food-grade silicone rubber.
Problems of initial use
1. Q: How is Xiaomi Insulated Water Bottle used?
A: (1). Before the first use of the product must be thoroughly cleaned; when using it, according to the counterclockwise direction to open the lid; injection of water should be lower than the bottom of the plastic lid plug about 1cm, and then tighten the lid;
(2). After drinking, the cup back to the upright state, to avoid inadvertently touching the cup and leading to beverage spillage or scalding, etc.;
(3). To reduce the number of times to open the lid will help to improve the effect of heat preservation;
(4). If it has not been used for a long time, you should keep the product inside and outside clean and dry.
2. Q: Can Xiaomi Insulated Water Bottle be filled with milk and rice paste baby food?
A: This product should not be used for long-term thermal storage of dairy products or baby food (risk of bacterial growth and multiplication).
3. Q: Water leakage when using the Xiaomi Insulated Water Bottle
A: (1). The cup cover is not tightened, resulting in water leakage; 
(2). Please check the installation of water seal rings, check valves and other components for any omissions.
4. Q: Can Xiaomi Insulated Water Bottle be heated in a heating device such as a microwave oven?
A: The product cannot be washed in a dishwasher or heated in a heating device such as a microwave oven.
5. Q: Can children use Xiaomi Insulated Water Bottle?
A: When children use this product, it is recommended to inject the water temperature does not exceed 40 ℃ liquid, and needs to be used under parental supervision to avoid accidents such as scalding or choking.
6. Q: How is the Xiaomi Insulated Water Bottle cleaned?
A: For daily cleaning, please use a soft cloth or moist sponge moistened with a neutral cleaner. Do not use bleach, abrasive powders, metal brushes, stain removers, or chlorine-containing cleaners to avoid scratching the product, and causing rust or corrosion.
7. Q: How do I clean the cup lid water seal ring of Xiaomi Insulated Water Bottle?
A: The lid seal is removable and easier to clean after removal.
8. Q: What if the Xiaomi Insulated Water Bottle is too deep to clean well?
A: You can clean it with a toothbrush or a brush for cleaning cups.
9. Q: What is the reason that the Xiaomi Insulated Water Bottle is not insulated and how can I fix it?
A: (1). Check whether the lid is screwed tightly;
(2). Check whether the sealing ring is missing;
(3). The product itself is faulty, please contact the after-sales service center center.
Product application range
1. Q: What is the Xiaomi Insulated Water Bottle used for?
A: This product is small and portable, convenient and easy to use, safe and reliable personalized storage of liquid insulation (cold storage) containers, and can not be used as other.