What to do if the sound of the Xiaomi TV F2 32 changes dramatically?
If the sound on your Xiaomi TV F2 32 changes dramatically, please refer to the following scenarios and their troubleshooting methods:
Scenarios 1:
If the issue occurs when you are using apps on your TV, please refer to the following methods:
1. Some apps have their own audio settings. Check if the app you’re using has any specific settings for adjusting sound;
2. You can check and adjust sound settings by going to [Settings] >> [Display & Sounds] >> [Sound settings] >> adjust [Sound mode] and [Advanced settings]. If the issue persists, you can also select [Reset] to reset the sound settings;
3. Make sure that your TV's system is the latest version by going to [Settings] >> [Device & Software] >> [About] >> [Install Update];
4. As a last resort, consider performing a factory reset on your TV: go to [Settings] >> [Device & Software] >> [Reset to Factory Defaults]. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
Scenario 2:
If the issue occurs when you are using an external device like a DVD or player game console, please refer to the following methods:
1. Please check the HDMI or AV connection. Ensure the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports;
2. Ensure that your HDMI cable is in good condition. If possible, try using a different HDMI cable to see if the issue persists;
3. Check if the device you’re using has any specific settings for adjusting sound.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer and your TV are connected to the same Wi-Fi with a strong signal;
2. Check the casting device settings (e.g. smartphone, tablet, or computer) for any audio or casting setting.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Scenarios 1:
If the issue occurs when you are using apps on your TV, please refer to the following methods:
1. Some apps have their own audio settings. Check if the app you’re using has any specific settings for adjusting sound;
2. You can check and adjust sound settings by going to [Settings] >> [Display & Sounds] >> [Sound settings] >> adjust [Sound mode] and [Advanced settings]. If the issue persists, you can also select [Reset] to reset the sound settings;
3. Make sure that your TV's system is the latest version by going to [Settings] >> [Device & Software] >> [About] >> [Install Update];
4. As a last resort, consider performing a factory reset on your TV: go to [Settings] >> [Device & Software] >> [Reset to Factory Defaults]. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
Scenario 2:
If the issue occurs when you are using an external device like a DVD or player game console, please refer to the following methods:
1. Please check the HDMI or AV connection. Ensure the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports;
2. Ensure that your HDMI cable is in good condition. If possible, try using a different HDMI cable to see if the issue persists;
3. Check if the device you’re using has any specific settings for adjusting sound.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer and your TV are connected to the same Wi-Fi with a strong signal;
2. Check the casting device settings (e.g. smartphone, tablet, or computer) for any audio or casting setting.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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