How to fix TV sound distortion or noise problems on the Xiaomi TV F2 32?

When encountering sound distortion or noise problems on your Xiaomi TV F2 32, please refer to the following scenarios and their troubleshooting methods:
Scenario 1:
If the issue occurs when you are using apps on your TV, please refer to the following methods:
1. Some apps have their audio settings. Check if the app you’re using has any specific settings for adjusting sound;
2. Check if audio settings are correctly configured by going to [Settings] >> [Display & Sounds] >> [Sound Settings] >> [Sound Mode] and [Advanced Settings];

3. Check if the current speaker is correctly set by going to [Settings] >> [Display & Sounds] >> [Audio Output];

4. Ensure your TV is running on the latest system by navigating to [Settings] >> [Device & Software] >> [About] >> [Install Update];
5. As a last resort, you can try performing a factory reset on your TV. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding. Go to [Settings] >> [Device & Software]>> [Reset to Factory Defaults].

Scenario 2: 
If the issue occurs when you are using an external device like a DVD player or game console, please refer to the following methods:
1. Check the connection of HDMI or AV, and ensure the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports;
2. Ensure that your HDMI cable is in good condition. If possible, try using a different HDMI cable to see if the issue persists;
3. Check if the device you’re using has any specific settings for adjusting sound.

Scenario 3: 
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer or your smartphone and your TV are connected to the same Wi-Fi network with a strong signal;
2. Check the casting device settings (e.g. smartphone, tablet, or computer) for any audio or casting settings. Make sure the casting device is set to the correct audio settings.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.