How to fix sound distortion or noise problems on the Xiaomi TV A Pro 55?
When encountering sound distortion or noise problems on your Xiaomi TV A Pro 55, please refer to the following troubleshooting methods:
Scenario 1:
If the issue occurs when you are using the built-in speaker of your TV, please refer to the following methods:
1. Check if the sound interruptions occur across different contents or channels. This can help determine whether the issue is specific to a particular source;
2. Check the TV's sound settings by navigating to [Settings] >> [Display & Sound] >> [Sound] >> check the relevant settings;
3. Check audio output settings by going to [Settings] >> [Display & Sound] >> [Audio output] >> [Output device] >> check the settings;
4. Ensure that your TV has the latest firmware installed. Please go to [Settings] >> [System] >> [About] >> [System update];
5. If the problem persists, you can perform a factory reset as the last resort by navigating to [Settings] >> [System] >> [About] >> [Reset] >> [Factory reset]. Be aware that this will erase all data and settings on your TV, so make sure to back up anything important before doing this.
Scenario 2:
If the issue occurs when you are using an external device like a DVD player or soundbar, please refer to the following methods:
1. Make sure the device is functioning correctly and compatible with your TV. Try disconnecting it to see if the built-in TV speakers exhibit the same sound issues;
2. Verify the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports. Ensure that the cables are not physically damaged;
3. Check if the device you’re using has any specific settings for controlling sound.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Scenario 1:
If the issue occurs when you are using the built-in speaker of your TV, please refer to the following methods:
1. Check if the sound interruptions occur across different contents or channels. This can help determine whether the issue is specific to a particular source;
2. Check the TV's sound settings by navigating to [Settings] >> [Display & Sound] >> [Sound] >> check the relevant settings;
3. Check audio output settings by going to [Settings] >> [Display & Sound] >> [Audio output] >> [Output device] >> check the settings;
4. Ensure that your TV has the latest firmware installed. Please go to [Settings] >> [System] >> [About] >> [System update];
5. If the problem persists, you can perform a factory reset as the last resort by navigating to [Settings] >> [System] >> [About] >> [Reset] >> [Factory reset]. Be aware that this will erase all data and settings on your TV, so make sure to back up anything important before doing this.
Scenario 2:
If the issue occurs when you are using an external device like a DVD player or soundbar, please refer to the following methods:
1. Make sure the device is functioning correctly and compatible with your TV. Try disconnecting it to see if the built-in TV speakers exhibit the same sound issues;
2. Verify the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports. Ensure that the cables are not physically damaged;
3. Check if the device you’re using has any specific settings for controlling sound.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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