What to do if the Xiaomi TV F2 50 has color issues?
When the Xiaomi TV F2 50 has color issues, here are some troubleshooting steps you can follow to resolve the problem:
Scenario 1:
If the issue occurs when you are using apps on your TV, please refer to the following methods:
1. Examine the TV screen for physical damage, such as cracks or pressure marks;
2. Some apps have their own display settings. Check if the app you're using has any specific settings for display;
3. Please go to [Settings] >> select [Display & Sounds] >> select [Picture Settings] >> scroll down and select [Apps & Video] >> select [Picture Reset];
4. Clear the app’s cache by going to [Settings] >> [Applications] >> [Manage Installed Applications] >> select the App >> clean its data and cache;
5. Check if the app is the latest version;
6. Reinstall the app and see if the issue still persists;
7. Make sure that the Xiaomi TV has the latest firmware updates installed. Go to [Settings] >> select [Device & Software] >> select [About] >> select [Check for Updates];
8. Go to [Settings] >> select [Device & Software] >> select [Reset to Factory Defaults]. Keep in mind that this will erase all data and settings on the TV.
Scenario 2:
If the issue occurs when you are using external device like DVD player or game console, please refer to the following methods:
1. Ensure the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports;
2. Ensure that your HDMI cable is in good condition. If possible, try using a different HDMI cable to see if the issue persists;
3. Change the external device to a different appropriate port and use the TV remote to change the input source and see if the color issue is still present;
4. Please go to [Settings] >> select [Display & Sounds] >> select [Picture Settings] >> select your input source >> select [Picture Reset];
5. Connect a different device to the same input source on your TV to see if the issue is still present. This can help determine if the problem is with the TV or the input source.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Check the casting device settings (e.g., smartphone, tablet, or computer) for any display or casting settings;
2. Restart the device from which you are casting content;
3. Do some cross-testings. Such as testing the casting with different content or apps or casting a different device to the TV, to see if the issue is still present.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Scenario 1:
If the issue occurs when you are using apps on your TV, please refer to the following methods:
1. Examine the TV screen for physical damage, such as cracks or pressure marks;
2. Some apps have their own display settings. Check if the app you're using has any specific settings for display;
3. Please go to [Settings] >> select [Display & Sounds] >> select [Picture Settings] >> scroll down and select [Apps & Video] >> select [Picture Reset];
4. Clear the app’s cache by going to [Settings] >> [Applications] >> [Manage Installed Applications] >> select the App >> clean its data and cache;
5. Check if the app is the latest version;
6. Reinstall the app and see if the issue still persists;
7. Make sure that the Xiaomi TV has the latest firmware updates installed. Go to [Settings] >> select [Device & Software] >> select [About] >> select [Check for Updates];
8. Go to [Settings] >> select [Device & Software] >> select [Reset to Factory Defaults]. Keep in mind that this will erase all data and settings on the TV.
Scenario 2:
If the issue occurs when you are using external device like DVD player or game console, please refer to the following methods:
1. Ensure the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports;
2. Ensure that your HDMI cable is in good condition. If possible, try using a different HDMI cable to see if the issue persists;
3. Change the external device to a different appropriate port and use the TV remote to change the input source and see if the color issue is still present;
4. Please go to [Settings] >> select [Display & Sounds] >> select [Picture Settings] >> select your input source >> select [Picture Reset];
5. Connect a different device to the same input source on your TV to see if the issue is still present. This can help determine if the problem is with the TV or the input source.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Check the casting device settings (e.g., smartphone, tablet, or computer) for any display or casting settings;
2. Restart the device from which you are casting content;
3. Do some cross-testings. Such as testing the casting with different content or apps or casting a different device to the TV, to see if the issue is still present.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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