What to do if you fail to use Chromecast on the Xiaomi TV A Pro 32?
If you notice that the Chromecast doesn’t work properly on your Xiaomi TV A Pro 32, please refer to the following troubleshooting steps:
1. Ensure that both your TV and casting device are connected to the same stable and active network by going to [Settings] >> [Network & Internet] >> check if the Wi-Fi is turned on and connected to the same network as your casting device;
2. Check if Chromecast is enabled on your TV by going to [Settings] >> [System] >> [Cast] >> check if you have selected [Always] or [While casting];
1. Ensure that both your TV and casting device are connected to the same stable and active network by going to [Settings] >> [Network & Internet] >> check if the Wi-Fi is turned on and connected to the same network as your casting device;
2. Check if Chromecast is enabled on your TV by going to [Settings] >> [System] >> [Cast] >> check if you have selected [Always] or [While casting];
3. You can clear the cache and data of the Chromecast by navigating to [Settings] >> [Apps] >> [See all apps] >> [Show system apps] >> scroll down and select [Chromecast built-in] >> [Clear data] and [Clear cache];
4. Ensure the content you want to cast is compatible with your TV. Try using different contents to see if the issue is resolved;
5. Try to restart your TV and casting device. Power off your TV and the casting device, wait for a few seconds and then turn them back on to try casting again;
6. You can check for system updates by going to [Settings] >> [System] >> [About] >> [System update]. If it is the latest version, a message will appear on the screen indicating that your system is up to date;
7. If other troubleshooting steps do not resolve the issue, you can consider performing a factory reset. Please go to [Settings] >> [System] >> [About] >> [Reset]. Please note that the operation will erase all data on the TV, so be sure to back up important information before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Help & Feedback] >> [Send feedback], you can upload logs with your feedback.
5. Try to restart your TV and casting device. Power off your TV and the casting device, wait for a few seconds and then turn them back on to try casting again;
6. You can check for system updates by going to [Settings] >> [System] >> [About] >> [System update]. If it is the latest version, a message will appear on the screen indicating that your system is up to date;
7. If other troubleshooting steps do not resolve the issue, you can consider performing a factory reset. Please go to [Settings] >> [System] >> [About] >> [Reset]. Please note that the operation will erase all data on the TV, so be sure to back up important information before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Help & Feedback] >> [Send feedback], you can upload logs with your feedback.
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