What to do if the Xiaomi TV F2 50 cannot access the Internet video or audio content?
If the Xiaomi TV F2 50 is unable to play audio or video over the network, please refer to the following troubleshooting steps:
1. Ensure that your TV is properly connected to the network. You can go to [Settings] >> [Network] >> make sure [Enable Wi-Fi/Ethernet] is on;
2. Poor network speed or instability can lead to issues with streaming content. Check the Wi-Fi status and settings by going to [Settings] >> [Network] >> select your Wi-Fi and press the [Play/Pause] button on your remote control;
3. Forget and reconnect to Wi-Fi by going to [Settings] >> [Network] >> choose your Wi-Fi network, and press the button with the three horizontal lines on the remote control to forget the network. Then re-enter your Wi-Fi password and try to connect again;
4. Sometimes, a simple restart can help resolve connectivity issues. Power off your TV and the router, wait for a few seconds and then turn them back on. Also, you can turn off your TV by going to [Settings] >> [Device & Software] >> [Restart];
5. If you're using a specific streaming service or app, check for any updates available for that app. Outdated apps struggle to stream content;
6. Clear cache and data by going to [Settings] >> [Applications] >> [Manage Installed Applications] >> select the app >> [Clear data] or [Clear cache];
7. Reinstall the app and see if the issue still persists. Go to [Apps] >> select [My Apps] >> select the app and press the three horizontal lines button on the remote control, select [Uninstall] and then reinstall the app;
8. Make sure your TV’s operating system is up-to-date by going to [Settings] >> [Device & Software] >> [About] >> [Install Update];
9. As a last resort, you can try performing a factory reset on your TV by going to [Settings] >> [Device & Software] >> [Reset to Factory Defaults]. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Help] >> [Send feedback], and follow the instructions on this interface.
Friendly Tips:
The recommended bit rates of the video stream are shown as below:
1. The 4K UHD video stream requires 10Mbps;
2. The 2K video stream requires 5Mbps;
3. The 720p video stream requires 2.5Mbps.
1. Ensure that your TV is properly connected to the network. You can go to [Settings] >> [Network] >> make sure [Enable Wi-Fi/Ethernet] is on;
2. Poor network speed or instability can lead to issues with streaming content. Check the Wi-Fi status and settings by going to [Settings] >> [Network] >> select your Wi-Fi and press the [Play/Pause] button on your remote control;
3. Forget and reconnect to Wi-Fi by going to [Settings] >> [Network] >> choose your Wi-Fi network, and press the button with the three horizontal lines on the remote control to forget the network. Then re-enter your Wi-Fi password and try to connect again;
4. Sometimes, a simple restart can help resolve connectivity issues. Power off your TV and the router, wait for a few seconds and then turn them back on. Also, you can turn off your TV by going to [Settings] >> [Device & Software] >> [Restart];
5. If you're using a specific streaming service or app, check for any updates available for that app. Outdated apps struggle to stream content;
6. Clear cache and data by going to [Settings] >> [Applications] >> [Manage Installed Applications] >> select the app >> [Clear data] or [Clear cache];
7. Reinstall the app and see if the issue still persists. Go to [Apps] >> select [My Apps] >> select the app and press the three horizontal lines button on the remote control, select [Uninstall] and then reinstall the app;
8. Make sure your TV’s operating system is up-to-date by going to [Settings] >> [Device & Software] >> [About] >> [Install Update];
9. As a last resort, you can try performing a factory reset on your TV by going to [Settings] >> [Device & Software] >> [Reset to Factory Defaults]. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Help] >> [Send feedback], and follow the instructions on this interface.
Friendly Tips:
The recommended bit rates of the video stream are shown as below:
1. The 4K UHD video stream requires 10Mbps;
2. The 2K video stream requires 5Mbps;
3. The 720p video stream requires 2.5Mbps.
Does it help?
Yes
No